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Verified
4/5

2020-01-11

Good price

"Only complaint is limited supply. Went in store and out of stock. Purchased online only to get response also out of stock. Picked another tv and was delivered, very happy with it. "


Verified
5/5

2020-01-11

Great Deal

"Got a great deal and the delivery was super fast."

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Verified
1/5

2020-01-10

Waste of Time

"The website is clunky and offered me laptops outside of my area that required them to be shipped only to go through the selection process, add a product to your cart and then be told it wasn't available via shipping. I decided to go into the store and it was deserted, very little product and almost no laptops available. Previous long-time fan, very disappointed!"


Verified
2/5

2020-01-10

Product not available

"Website had a great deal on an arlo camera. Website said it was available online. Ordered the camera and received an email later that day saying the product was no longer available and my order had been canceled."

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Verified
5/5

2020-01-10

Excellent service

"They kept me in form from boxing it up and when it should be delivered by telephone"


Verified
1/5

2020-01-10

Hasn't even left the vendor as yet

"I ordered on 12-26-2019. And as of today, 01-10-2020, my order hasn't even left the vendor's building. What a joke this is. Tell me; more than two weeks later and the product is still sitting on a warehouse shelf somewhere? Shipping service from Frys ****!

PS Order # T5067988
"

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Verified
4/5

2020-01-10

Good product, good price

"Good product, and the price was great. Wish they had more stock. Limited items."


Verified
1/5

2020-01-10

After 3 days of trying to spend my money here I gave up.

"I wanted to buy Klipsch speakers from Frys.com. The online order was not working so I called Frys.com After at least a half dozen calls and even more online attempts over the following three days I gave up, ordered the speakers from Amazon, and was listening to them two days later. Each phone call I was given a different reason or excuse for why the purchase would not work. A couple of calls the Frys rep was rude and a couple other calls they were just ignorant and did nothing more than go through the online ordering process exactly as I had just done myself. Of course they got the same results. One person I spoke to was very understanding and really tried to help with no success. She gave me her manager's name and asked me to call back (he was gone for the day). I tried calling him twice and he would not come to the phone. We have no Frys near me but when "price" shopping I always see Frys in search results with what appears to be great prices. Some things, however, cannot be measured with a price tag. I will stick to what works time and time again rather than save minimal money---AMAZON PRIME!!!!!!!! This was a terrible experience and I will not consider trying to purchase from Frys.com again."

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Verified
1/5

2020-01-10

Customer service NOT

"Ordered a Receiver online got a call from a store canceling my order said the one in stock is bad. I said I didn't order from your store I ordered online. Was told once the order is sent to a store they can only send or cancel the order. Told me to order again as other store shows 6. I go online to order again site says out of stock Call the original store back and they say well that store must not be setup to ship sorry. I expected someone to step up and figure this out but they don't work that way. "

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Verified
1/5

2020-01-10

Last time doing business with frys

"Canceled my with no reasoning or explanation! Cheapest shipping was $19 and 3-5 days eta! Got one off Amazon in less than 20 hrs plus free shipping-"


Verified
1/5

2020-01-10

Online product availability not reflective of actual stock

"Despite showing in stock online for days I had repeated orders for 2 different laptops cancelled. "


Verified
1/5

2020-01-09

Ordered 2 bat mobile, it Took them almost a week to tell me they don't have any.

"I Purchased 1 at Frys electronics, saw they were listed on their Web page, ordered 2 more for my other nephews, what one has they all like. After almosta week I told them they were coming, 2days later i get email telling me my order was canceled they didn't have any more. "


Verified
1/5

2020-01-09

Customer services ****

"I order one item, then they call me stating missing item, i cancelled at the moment because it's missing item, then i have email and tried to call but no answer, they are ****!"


Verified
1/5

2020-01-09

No show

"I ordered a PC and item was not in stock why allow me to check out and use my credit card and then hours later tell me not in stock remove items from website if no longer Avalible"


Verified
1/5

2020-01-09

Literally didn’t deliver

"Got an email that said “ Your Delivery Order has been canceled because the product(s) you requested are
no longer available.”
Why would list that on your website if you knew you couldn’t deliver?
"

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