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Verified
1/5

2020-01-09

Frys created a fraudulent order

"Frys used my account to create a fake order... had I not been watching my email, it would have shipped etc. I obviously cancelled the order, changed my password, and deleted the credit card they had on file. They need better security!"

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Verified
5/5

2020-01-09

Found What I Needed and Delivered

"The exchange with Fry was simple, timely and professional. Got exactly what I was looking for with Fry's help. "

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Verified
1/5

2020-01-09

Bad ba service

"Ordered twice and had the order not shipped. The customer service person never offered to make the things right after making the same mistake twice and with the same customer "


Verified
1/5

2020-01-09

Order cancelled

"I placed an order and received an email two days later saying that my order has been cancelled without any explanation. "


Verified
2/5

2020-01-08

Christmas Time

"I order a product on Christmas Eve and paid extra to have delivered in two days. Sender informed me order was gathered and shipped. But it took 3 actual days and 4 based on physical days. I received notice from bothe sender and Fry but the order was late, and there was no way to request adjustment for I paid for"

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Verified
1/5

2020-01-08

Online Merchandise Unavailable But

"After I had paid with my cc online twice for the item it was only then that I received the following email response: Your Delivery Order T5060607 has been canceled because the product(s) you requested are no longer available. Fry's Electronis
32 - Milton
Milton, GA 30004
I literally had to contact Fry’s Milton GA store regarding this matter and they explained the product was possibly been transferred from a recently close FRYS. The product continues to pop up online even after I was informed by the FRYS representative the product wasn’t found in the closed store’s inventory. Your order number is T5060607 and will be shipped as soon as possible.

PLU# Item Description Qty Receive By (est.) unit price $29.99 ext price $29.99
9201179 Samsung SDC-9443DF 1080p Dome Add-On Camera
Please let me know if this item or similar quality is available.
"


Verified
1/5

2020-01-08

Still pending receipt of purchase

" I ordered online before Christmas with an estimated delivery date of Dec. 24 2019 but it was never delivered. Please tell me the steps I need to take to either receive my boombox and wireless headphones or give me a reimbursement. My home phone is ***-***-****; customer name Janice Williams.
"

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Verified
1/5

2020-01-08

Great deal... in theory only. None in stock, order canceled

"Fry's seems to have problems counting. I've given up on them -- 3 strikes. Computer shows items in stock, call to confirm and items are in stock, go to pick up, and oops! none are available, inventory must be incorrect. Sorry, we'll sell you something more expensive instead. Sorry, that great deal you paid for online isn't available -- we've canceled your order and refunded your money."

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Verified
1/5

2020-01-08

they didnt even have it

"i cant believe it, what a let down"


Verified
1/5

2020-01-08

In stock on the site means no product to ship?

"There was no experience. I ordered the product, 6 quantity, and they apparently had nothing. Sure, off by one or two, fine. Six? No. "

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Verified
1/5

2020-01-07

Item never shipped

"Ordered Norton Antivirus online, received email stating the order T5064368 had shipped. When I went online to review my orders it said there was a problem with my order. Never received it. My local Frys store in Duluth has closed so I can only order online now. I will switch to MicroCenter."

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Verified
1/5

2020-01-07

No joy

"Ordered a refurbished Dell laptop computer. After 3 days, I received an e-mail saying my order had been cancelled. No explanation, no offer of another laptop, no followup -- nothing."


Verified
1/5

2020-01-07

Promised everything got nothing

"I got a hold on my credit card, just to be told out of inventory. Another email sent to me about laptop I order, another confirmation sent to me but I got nothing that’s twice confirmed and nothing sent with holds."


Verified
1/5

2020-01-07

Item was in stock when I ordered it.

"I ordered an item that was in stock at the time. Almost immediately after I order it I get an email that my order has been canceled and the item is no longer in stock. "


Verified
1/5

2020-01-07

Canceled my order without notice.

"Apparently their online inventory was off and they didn’t have the item I ordered, so instead of contacting me I received an email stating that my order was canceled. I had to call and wait on hold for 15 minutes for them to tell me I was out of luck."

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