"Ordered a stereo that was on sale and showed as being available. Received email next day saying it was not available and my order had been canceled. Looked at web site and the stereo was still being showed as available."

"My order from Fry’s, and I did not receive my shipment called in was no respond. Very disappointed from your claim Dept. I paid my item and did not received."

"Ordered this gift in plenty of time for delivery and received no communication from Fry's that anything was amiss until several days before Christmas. I had to scramble to re-order the item from another merchant - paying twice the price for it. I might be able to excuse running out of something, but not the lack of communication or an offer to make up for the inexcusable cancellation of an order weeks after it's placed and a delivery date has been promised. Will never shop at Fry's again."

"Your representatives are always willing to offer help to shoppers as thy roam the aisles."

"Feels like you are going out of business and your employees are being guided to lie. I’ve never shopped at a business that has no inventory and with a website as antiquated as yours. "

"I’ll provide a condensed overview of my experiences as it would take me too far to treat the entire range of events at any length: Over the past three weeks, I have ordered half a dozen items from Frys on line; none successful, however. Every time, I received a confirmation, followed by either a telephone call or an e-mail or both, informing me of the order cancellation as the product was unavailable. I have never seen such a defective process that, in my case, has shown a 100% failure rate. There are still a number of items that I need and find tempting to order, but have decided against it as I can clearly anticipate the outcome to be "negative value added." Please do know I have great regard for Frys as its long-time customer. Frys has been good to me and I have always been accorded due respect as a customer, valued and accommodated accordingly. I do look forward to a remarkable turnaround for Frys with every success in the marketplace whatever its future business model/plan may be. Thank you."

"Ordered a iMac off website for San Jose location they called to verify the purchase said would ship never did. Called back 7 days later and they just said oh we just canceled your order. STAY AWAY they are going out of business for a reason!"

"I was surprised that the Concord store was so stocked out just a week prior to Christmas."

"I ordered a hardrive from Fry's. Got an email that read "You have a package coming.

Scheduled Delivery Date: Friday, 12/13/2019"
With a tracking number. Then a few days later I got this e-mail.
Your Delivery Order XXXXXXXX has been canceled because the product(s) you requested are no longer available.
Did it become unavailable after it was packaged to ship? It would have been better customer service to give me some explanation as to why they suddenly canceled my order. Just saying.

"

"Claimed to NOT have the item I ordered in stock, BUT, I believe this was based on a statement from the local store representative as item "was shown" in-stock in Georgia store location via Fry's website not in San Diego. Clicked "Reply All" to ask for clarification if items was in stock in Georgia an never received a single response despite seeing "read receipts" from several of the cc'd recipients. ~4+ Fry's personnel were specified in emailed response initially, I merely clicked reply all seeking answers."

"I ordered, a couple of days later they don’t have the product and offer an open box alternative, then a couple of days later they send an email that says they don’t have enough information to complete the transaction. I didn’t need the lens after Christmas. I wouldn’t deal with them again. "

"Package arrived earlier than expected, the only issue was that the box of the harddrive was all messed poorly packed otherwise very good. "

"I ordered the item as a gift. Fry’s not only had the best price but I received the item the next day!! "

"Fast delivery arrived before Christmas "

"Hello
I do not recommend fry's at all.

I ordered a blu-ray dvd player for Christmas, and without notifying me, my order was cancelled with no explanation.

So I got a better deal elsewhere.

This is not the way to run a business "