ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
1/5

2019-12-25

There was nothing

"I ordered three motherboards each time I got an indication that they were going to be shipped and then the items were canceled. The only word I can use to describe my experience is horrible"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2019-12-25

No product

"Ordered it, got an invoice, someone even called and verified address. Then we get a call saying “oops, so sorry, we don’t have it”. "


Verified
5/5

2019-12-25

ROBERT AND MIKE IN THE SERVICE DEPT WENT ABOVE AND BEYOND TO MAKE MY EXPERIENCE AMAZING !! THEY ARE A BLESSING TO YOUR COMPANY.

" ROBERT AND MIKE ARE ABSOLUTEY AMAZING "


Verified
1/5

2019-12-25

TV listed on the website, but not in stock

"Tried to order a Naxa 32" tv, as listed on the frys.com website, two different times, within a month. TV not in stock. Was able to place an order online, and received an email about delivery. Two days later, received an email saying the TV is not available, and the order was cancelled. Can no one remove this item from your website? Too bad technology is not any better these days........ I just logged onto frys.com, and the tv is still unavailable, but still listed for sale."


Verified
5/5

2019-12-25

wonderful job

"received everything I ordered promptly and in good condition."


Verified
1/5

2019-12-25

Disappointed

"I ordered my item to be delivered to my mom's home. After ordering, a day or two later, I'm emailed saying my order was canceled. They can't ship it to a store because there aren't any nearby. Now I was unable to get an item delivered in time for my mom's birthday. Disappointed."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
1/5

2019-12-25

Website not updated

"I ordered online and never recvd any other information. I contacted customer service and was advised they dont have my product I ordered. No one contacted me and why did the website say it was in stock and took my payment? Still waiting on a refund. "


Verified
1/5

2019-12-24

Can not buy online

"Bad experience not send ítems to po box "

Detailed Review Benchmark + -
Product Returns/Refunds/Exchanges

Verified
5/5

2019-12-24

GTJD (gets the job done)

"Delivery came day before they said. Good job."


Verified
2/5

2019-12-24

It took a little effort but got what I wanted

"I tried to order a wireless keyboard on line as a gift. For some reason the site would not place my order as I wanted. Why? I wanted to keyboard sent to a different address.

I had to make my purchase over the phone and even then, I couldn’t get the key board set to a different address. This will cause me some inconvenience and baffled why something this simple couldn’t be done.

"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-12-24

excellent experience- as usual

"Very impressed with the care in packaging of the order and delivered with no problem - what more can you ask for? This is my second order with them, and so far - consistent."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2019-12-24

Thanks

"excellent customer, accurate order and fast shipment. Thanks"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Verified
4/5

2019-12-24

Confusing ordering issues.

"I ordered a computer to be sent to my sister's house. They needed to verify by phone. When I didn't answer immediately, they cancelled the order. I had to call back to get things straighten out. "

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2019-12-24

Smooth Operation

"Fry's came through like a champ, making one young lady very happy. Fry's has always been easy for me to get the electronic gear I need!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2019-12-24

excellent

"found what I wanted at great price"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges