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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.08/5
Return/Replacement policy:
3.98/5

Verified
5/5

2017-06-26

Terrific Service Excellent!

"Our top of our Gazebo was damaged in a recent hail storm. The replacement arrived in a quick and timely manner. Thanks!"


Verified
4/5

2017-06-26

I am a satisfied customer

"I finally found a cushion for my outdoor swing. "

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Verified
5/5

2017-06-26

Great products

"Great products at great prices fast shipping!"

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Verified
3/5

2017-06-26

Poor Quality

"Product is cheap and doesn't last."


Verified
5/5

2017-06-26

GAZEBO COVER

"the purchase experience was seamless. love the product"

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Verified
5/5

2017-06-26

Gazeb roof replacement

"Excellent service, I order Monday and it was in my hands the very next day!"

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Verified
5/5

2017-06-26

Quality As Promised

"Quality of item was as promised"

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Verified
4/5

2017-06-26

Better Quality

"I just put up my new canopy-it definitely seems a lot better than the original one it came with-the original one lasted two summers, hopefully this one will last longer. Also I think they should put more holes for better drainage"


Verified
1/5

2017-06-26

it was not the correct part.

"it was not the correct part"


Verified
5/5

2017-06-26

Great

"Shipped on time and great product"

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Verified
3/5

2017-06-26

replacement canopy

"Item not a true fit. unable to use"


Verified
1/5

2017-06-26

needed a discount

"I had contacted Garden winds for a sale, said not sales until the end of summer. Well after I purchased my canopy replacement cover (which by the way I had given Garden Winds my original a few years back to make one for this gazebo) they ran a sale of 20% off and would not honor my request for a price adjustment. "


Verified
3/5

2017-06-26

Canopy is slightly loose.

"Because of the loose canopy the rain comes through the roof where the central flap is attached . I guess it is attached only at the corners to let the wind through but we also have rain coming through."

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Verified
2/5

2017-06-26

Disappointed

"Size did not fit. Very thin. Picked a replacement canopy under Sears store and received one that was marked Albertsons. Wondering if that mad a difference why it didn't fit."

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Verified
5/5

2017-06-26

Umbrella Canopy Replacement

"Wonderful customer service. I wasn't certain about the style I should order so I took several pictures and text them to costumer service. They were very helpful, but did actually recommend the wrong size canopy in their response. Luckily I had did my homework and knew the exact size. "Measured the diameter and ordereded the correct one per their website description"! Love it, easy to install. Looks great!!! Fast shipping and curteous customer service! . "