"Item not a true fit. unable to use"
"I had contacted Garden winds for a sale, said not sales until the end of summer. Well after I purchased my canopy replacement cover (which by the way I had given Garden Winds my original a few years back to make one for this gazebo) they ran a sale of 20% off and would not honor my request for a price adjustment. "
"Because of the loose canopy the rain comes through the roof where the central flap is attached . I guess it is attached only at the corners to let the wind through but we also have rain coming through."
"Size did not fit. Very thin. Picked a replacement canopy under Sears store and received one that was marked Albertsons. Wondering if that mad a difference why it didn't fit."
"Wonderful customer service. I wasn't certain about the style I should order so I took several pictures and text them to costumer service. They were very helpful, but did actually recommend the wrong size canopy in their response. Luckily I had did my homework and knew the exact size. "Measured the diameter and ordereded the correct one per their website description"! Love it, easy to install. Looks great!!! Fast shipping and curteous customer service! . "
"I was hesitant but I'm glad I made this purchase. It fit perfectly and my gazebo looks brand new again. I am impressed with the quality. "
"Service was great, emailed photo to verify size canopy needed and they were able to give me the correct size with 75% assurance that it would be accurate. Canopy came and it was the correct size but the top tier is too small to fit on all 8 connection points. Wind blows the canopy around a lot so it's not as taught as I was expecting and water seems to pool in certain spots when it rains but then *usually the wind blows it off within the next few days. Overall the canopy looks great and provides us with the shelter and shade that we were hoping for."
"Order process is easy and shipping was quick. The canopy replacement seems to be a good quality however the fit is not great. T hi is was supposed to be a direct replacement bit fits loosely and corners come off in a minor wind. "
"Item is on back order until June 30. Can you please send this survey once I receive the Item? Thank you Enzo"
"Good service and good produce, should last a few years"
"I ordered a new top for our swing. This is the 2nd one I've ordered from Garden Winds and it will not be the last. The Garden Winds website was easy to use and I received it in quick time. "
"The new canopy fit perfect. Only complaint would be only one color choice for fabric."
"The canopy I ordered wasn't the same as the old one, maybe it was my fault . I put it on anyway and it isn't exactly right but it will do ,seems loose and not firm like the old one."
"I was so grateful to be able to find a replacement canopy for my swing set. Everything else was in excellent condition and had no idea how to replace the canopy. So happy to find your online site!"
"My order took less than a week. Excellent service. Have not used it yet but the quality is superior."