"Product arrived on time and in good condition, but the elastic loops that hook in the hoops were sewn too low making the canopy not able to fit on the hooks and the end of the umbrella frame. "
"The online experience was good. The gazebo frame I found was exactly like mine. I ordered on-line Sunday evening and received the package Wednesday afternoon (to Canada). Unfortunately the canopy didn't fit. I called and got right through to Rica at customer service. She told be I had the older model gazebo and I'd have to modify it to make the canopy fit. I asked for return instruction which she emailed immediately. The only down side is the 36$ it cost to return the package. I understand that returns in the U.S. come with a UPS return label at no cost. However Garden Winds seem to have the knowledgeable staff to make sure customers are satisfied... Too bad the canopy didn't fit. :-( "
"I found what I needed without issues. Shipping was fast and the price was right!"
"Order delivered with great speed and accuracy!"
"Shipped very fast and I was able to receive the product within 2 days"
"You guys delivered, basically overnight. From California. This means I need to find new words for holy $#!& that was fast. Like seriously fast. Now bring your price down significantly and I'll hire someone to reprogram this ratings site to allow 6 stars. 6! You're welcome.
-Dylan"
"Great product. Great Service. Prompt delivery."
"Shipped quickly, arrived promptly, installed easily."
"I have ordered two different replacement tops and both fit perfectly, also they arrived within a week of ordering!"
"Great quality and fast shipping."
"Customer service representative was extremely helpful!"
"The product was just what I was looking for and fits our bench perfectly. The materials are well crafted. I had searched and ordered other ones that just didn't fit properly. "
"The new canopy was delivered on schedule and my wife and I look forward to many days of use during the next few years. "
"It didn't fit. I sent pictures of the gazebo but they wanted more. It was taking too long. I decided on a step above from my last one I ordered and this one don't fit but I need something. I injured my nuckles trying to make the sides fit. I am so disappointed!!"
"excellent, much heavier than i thought"