"I have not done a lot of online shopping. My order arrived next day and was exactly what I wanted. Thank you!"
"It started in Mid May 2017. I was looking for a replacement canopy for my gazebo. I came across Garden Winds website and an article that they wanted an owner of this particular canopy to "trade in" theirs for a brand new one at no cost. I submitted photos and an email requesting details of the offer to "Stephanie". After numerous unreturned phone calls to find out the status I finally ordered the cover. Guess what - there is no estimated delivery on the back ordered canopy. Finally a response from Stephanie that someone else may receive the free canopy. If they don't accept the deal then I wouls have a chance. No further word received on either my order or the trade in. Very bad customer support so far. Thanks, Ron Dejewski"
"Have purchased several over the years .Difficult to put on. Some connecting areas have to be left undone. Still works so I leave it.
"
"I ordered a pergola canopy replacement with rods. Everything was sent in a timely manner, however, the canopy did not fit my pergola. Not only did I pay shipping to receive I paid half of what my order was to send it back to the sum of $63.00. I think it is a rip off that a company who holds the market for pergola parts can't cut a break on returns."
"Excellent service. I purchased this canopy a few years ago and it held up well. "
"Swing cover didn't fit to small."
"Your service was excellent, cordial and prompt. The canopy fit perfectly. Very satisfied"
"I was in shock when my product arrived within a couple of days of putting in my order. The canopy fit perfectly! Garden Winds you Rock!"
"It was great ,very happy with Purchase the staff was very helpful "
"Quick service and I loved my pergola canopy cover!"
"I originally ordered a pergola cover that showed a picture of the pergola that I have and didn't have any measurements on the screen so I ordered it only to find out it was too small for my pergola. I then had to reorder a cover from another website that did give me the measurements, which are correct. So this error cost me a charge of$10.00 in shipping costs to return the first cover. I feel the measurements should have been stated on the screen. I returned the first cover and have received the correct cover and it seems to be a better quality than the original one which is very good since the original cover that came with the pergola lasted 14 months. I have this pergola 4 years and this is the 3rd cover it has had."
"No problem with the order process or delivery. Quality also was good. Only issue was that it didn't fit; was too small. The 10'x10' dimension description is not between the support poles but the actual width of the canopy, between corner roof supports. So I really needed an 11'x11' canopy. Only suggestion would be to clarify this in the product specifications."
"Received my cover in excellent condition. Price and Delivery was exceptional based on estimates received from other vendors. Fit is perfect. I chose the best rated cover because of the amount of rainy weather we have in the Pa Pocono region. Ready now for what mother nature throws at us."
"Ordered a replacement cushion for my swing. It arrived in great time and fit beautifully! Loving having my swing back!"
"Odered a12x12 gazebo cover, paid it with my visa, got a UPS tracking number,got a notice saying ready for shipping. The next day a get an e-mail telling me ........Sorry but your gazedo cover is no longer available."