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Product & services pricing
3.65/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.53/5
Customer service:
4.08/5
Return/Replacement policy:
3.98/5

Verified
5/5

2016-07-13

Perfect replacement

"This cover fit perfectly. It even came with a small sectional cover that came with the original. The material seems lighter but stronger than the original. It's only been up a wee but I'm hoping it lasts the 2 yrs the original did. Fast shipping too."


Verified
4/5

2016-07-13

Glad I found you !

"Needed a new cover , found you on Internet. Only issues I had is top piece was a little loose on my cover the other fit great. Price for replacement was a little higher than expected. I could purchase a new cover and frame at big lots on sale for $115.00. "


Verified
5/5

2016-07-13

Gazebo Replacement oh know

"Two tier replacement tough but do able, collapse two sides, then pull back into place. Hard but got it done.
Looks great 10x10 should have replaced screen
"


Verified
5/5

2016-07-13

Super quick

"First time I ordered anything online and the experience was amazing. Would definatly do it again. "


Verified
5/5

2016-07-13

"Fit perfectly and thought it took some effort to mount it, it looks great!"


Verified
5/5

2016-07-13

DONEWAITING

"I was searching for replacement cushions and a canopy for my swing set for 3 years. Not only could I not find any items that would fit properly, but I also could not find any that came close to the quality I was looking for. I am pleased beyond belief that Garden Winds had not only the exact fits but also a much better quality than the original items. THANK YOU!"

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Verified
5/5

2016-07-13

You saved me!

"Sears no longer sells the replacement canopy for our gazebo. Luckily I was able to find it on your site. It is even a better quality than the original! "


Verified
5/5

2016-07-13

Perfect Fit

"After reviewing the images of the structures, paying attention to the dimensions and your comments, I found your replacement product to be a perfect fit. It was delivered at the time you promised.
Thank you,
Paul B.
"


Verified
4/5

2016-07-13

Fast, accurate service, good value.

"Ordered a canopy replacement and it arrived quickly, accurately. Luckily it fit--the only issue I have is that the info on the item was not as clear as actually looking at it--that is sizes, method of mounting and so on--so it was a bit of a cross-fingers situation. However, all was well, and garden Winds did include return labels and so on if it had not. Quite satisfied."


Verified
2/5

2016-07-13

Great order time - Poor customer service follow through!

"Found the canopy replacement I needed, placed the order and within 1-week I received the item.

Unfortunately, after about a week of use the canopy started tearing. Upon speaking to "Nai" their customer service representative, I was informed that the product was covered under warranty. Upon sending them the needed information and photos of the canopy fabric we still are waiting. Sent several follow up emails and still no reply since !?!?!
"


Verified
2/5

2016-07-13

It torn one of corners in installation

"During installation it torn one of the corners. That only happened after a year with the other one I had in the past!"


Verified
5/5

2016-07-13

Great Quality For The Price

"I am very greatful that there is a company who sells a replacement canopy for an older gazabo. The quality of this canopy is incredible. Placing an order with Garden Winds is easy as well. I have the Sams Club screened gazabo that I take down every winter so it is about 10 years old now and this is the second replacement canopy I have had to purchase and it fits perfectly and the quality of the material is even better than what I got when it was purchased brand new. I would recommend canopy item number: LCM507 UGF-RSS Beige for anyone needing a replacement canopy for the Sams Club screened gazabo, you will be just as happy as I am with it."


Verified
1/5

2016-07-13

zero stars

"Ordered canopy via web sight put in model # and 2 swings came up, a 2 person and a 3 person swing I clicked on the 2 person swing read info had 3 grades to chose from I chose the middle canopy When package arrived I proceeded to install new canopy which would not fit (too small) read the return policy packaged the item to return Called customer service got recording stating I was 5th in line 47 minutes later got customer service which proceeded to advise me they have no listing for that model So I returned for refund, Monday 7/11 got a response from garden treasures stating a bad return of a bad grommet which I was surprised to see for it never got put on swing for the fact that I wasn't able to get it installed on frame let alone attach frame to swing All I know is I'm out $64.00 for no refund, a possible bad grommet from the start my mistake I didn't inspect product after removing from package , but for another $10.00 they will send the canopy back to me (it cost them $8.95 to ship Consumer beware"


Verified
1/5

2016-07-13

Strings and hole

"When we received and put the screens up there was a hole in the bottom of on of the screen panels and there was long strings hanging in a number of places. My husband contacted the company and they said if we send them pictures they will send us a new replacement. He feels that your Quality Control department did not do their job. I am going to send the pictures as an attachment to either this email or a separate one. "


Verified
4/5

2016-07-12

Good and disappointed

"Great service got my gazebo canopy right away however it didn't fit So I sent it back. It cost me $33.00 to send UPS to garden winds and they kept $45.00 for the shipping and handling from when they sent it to me. In all essence it cost me $78.00 for nothing!! If anyone has to order pleased be informed to measure twice and pay once. I was really hoping it would fit and was very disappointed in how I went about this
Myself. I probably will never buy online again. Satisfied with customer service dissatisfied it didn't fit!!!!
"