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Product & services pricing
3.70/5
Chance of future purchase:
3.80/5
Shipping & packaging:
4.51/5
Customer service:
4.00/5
Return/Replacement policy:
3.89/5

Verified
5/5

2016-07-14

Replaced again

"Quality and price a great deal "


Verified
5/5

2016-07-13

"This was my first experience with Garden Winds and I was not disappointed!"


Verified
1/5

2016-07-13

Haven't got my product how can I write a review?

"Dear sirs
I have not received a confirmation of the product being shipped. Can you explain?
"


Verified
5/5

2016-07-13

Great service Garden Winds!

"We ordered a canopy for our gazebo that we bought from Long's Drug Store many years ago. It is our 4th replacement. Finally found the right one due to the excellent description provided by Garden Winds. Thank you so much...perfect fit and beautiful..."


Verified
5/5

2016-07-13

Perfect replacement

"This cover fit perfectly. It even came with a small sectional cover that came with the original. The material seems lighter but stronger than the original. It's only been up a wee but I'm hoping it lasts the 2 yrs the original did. Fast shipping too."


Verified
4/5

2016-07-13

Glad I found you !

"Needed a new cover , found you on Internet. Only issues I had is top piece was a little loose on my cover the other fit great. Price for replacement was a little higher than expected. I could purchase a new cover and frame at big lots on sale for $115.00. "


Verified
5/5

2016-07-13

Gazebo Replacement oh know

"Two tier replacement tough but do able, collapse two sides, then pull back into place. Hard but got it done.
Looks great 10x10 should have replaced screen
"


Verified
5/5

2016-07-13

Super quick

"First time I ordered anything online and the experience was amazing. Would definatly do it again. "


Verified
5/5

2016-07-13

"Fit perfectly and thought it took some effort to mount it, it looks great!"


Verified
5/5

2016-07-13

DONEWAITING

"I was searching for replacement cushions and a canopy for my swing set for 3 years. Not only could I not find any items that would fit properly, but I also could not find any that came close to the quality I was looking for. I am pleased beyond belief that Garden Winds had not only the exact fits but also a much better quality than the original items. THANK YOU!"

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Verified
5/5

2016-07-13

You saved me!

"Sears no longer sells the replacement canopy for our gazebo. Luckily I was able to find it on your site. It is even a better quality than the original! "


Verified
5/5

2016-07-13

Perfect Fit

"After reviewing the images of the structures, paying attention to the dimensions and your comments, I found your replacement product to be a perfect fit. It was delivered at the time you promised.
Thank you,
Paul B.
"


Verified
4/5

2016-07-13

Fast, accurate service, good value.

"Ordered a canopy replacement and it arrived quickly, accurately. Luckily it fit--the only issue I have is that the info on the item was not as clear as actually looking at it--that is sizes, method of mounting and so on--so it was a bit of a cross-fingers situation. However, all was well, and garden Winds did include return labels and so on if it had not. Quite satisfied."


Verified
2/5

2016-07-13

Great order time - Poor customer service follow through!

"Found the canopy replacement I needed, placed the order and within 1-week I received the item.

Unfortunately, after about a week of use the canopy started tearing. Upon speaking to "Nai" their customer service representative, I was informed that the product was covered under warranty. Upon sending them the needed information and photos of the canopy fabric we still are waiting. Sent several follow up emails and still no reply since !?!?!
"


Verified
2/5

2016-07-13

It torn one of corners in installation

"During installation it torn one of the corners. That only happened after a year with the other one I had in the past!"