"Easy transaction. No issues. "
"I went online to find a replacement canopy for a gazebo I bought at Lowe's 4 years ago. That model is discontinued (S-J-109DN) and Garden WInds showed that they had it on the website. I ordered it, it arrived promptly but when I had a handyman over to put it up, it was smaller than the original canopy that came with the gazebo. It was so small that we couldn't affix the 4th corner and it buckled the frame. After speaking with 3 different customer sales reps I was advised to take pictures and to email a copy of the front page of the manual. I did. Another person emailed me suggesting that I lay it out in the sun for 2 days to stretch it! Really? This was not a viable solution when the product clearly was too small for the frame. DO NOT BUY THIS IF YOU HAVE THIS GAZEBO!
They were however very nice about my returning it and promised a full refund."
"Still haven't herd back about my refund via email or anything but this is the second review I've received smh as a father on a fixed income this is a hastle and wish they would contact me other than auto reviews."
"Finding the correct Gazebo cover was very easy on this website as well as ordering! I received it promptly and we are now staying cool and thoroughly enjoying the shade!
I would like to add that I returned a swing cover, because of my mistake, not positive I was sending it to the right location so didn't know if I'd get a refund or not! I was pleasantly surprised when I was contacted by Garden Winds advising they will be crediting my account!! Thank you Garden Winds!"
"i am very satisfied with your product, in fact, I believe the material is heavier and sturdier than the last canopy I replaced. That one was very thin material and ripped easily. This one is MUCH better. I also received it in a timely manner. Thank you for your good service!"
"From order to delivery to quality to ease of installation, I couldn't be more pleased! "
"Having the canopy in stock saved me the trouble and $$ or replacing my gazebo.
The shipping was somewhat slow though.
Thanks"
"The canopy looks great. I read on previous reviews that some people had trouble attaching the grommets but the canopy still fit. My canopy fit perfectly. Every grommet attached perfectly. I would definately order again when needed. "
"Ordered replacement roof canvass. Quickly shipped and was just as described "
"It fit perfectly and I love it."
"My lawn swing had cushions that the squirrels decided to chew on, so I needed new cushions. I ordered cushions from Garden Winds, and when they came, they were much better quality than the original ones, and they fit perfectly. Thank you Garden Winds!"
"I re - ordered a new canopy for the 4th and last time. The quality of this canopy is poor, but not the material. It was the lack of velcro tri downs. The top had NO tri downs, only around the edges. This would not make it through the first high winds. When l checked with the company, l was told that is the new design, they said their engineers decided the tri downs were not needed. The company has changed, but not for the good.
"
"will be very satisfied when refund applied"
"The cover was easy to install. The product look great and price was unbeatable"
"Customer service was very helpful making sure I purchased the correct gazebo cover "