"Their return policy if you don't live in the US isn't the best. I ordered a cover which was shipped quickly, accurately and was terrific quality. Trouble is that I ordered the wrong cover and because I live in Canada, it is too expensive to return. Exchange rate, custom & brokerage charges, along with a $45 return fee will end up costing me almost $80 to return it! I understand the exchange and brokerage costs but the $45 fee imposed by Garden Winds seems excessive.
So, if you live in the US, order from Garden Winds-they are great! If you live outside the States, make sure you order the correct cover the first time."
"I have to say that I am not at all satisfied with my replacement canopy, I put it up before the 4th of July and as I am putting it up I noticed the velcro was not sewn correctly in a few spots, this mean the velcro will not be holding very well. This canopy has a few imperfections, The top portion does not fit, I had to sew it to the gazebo otherwise it will fly away. there is a tear on the top of the canopy,also when it rain the water gathers up on one side of the canopy and sinks down and is creating a huge gap in the canopy. "
"I have been using Garden Winds replacement copies for a few years now, The first canopy was not very good in material (I do not recall what I bought). Since then I bought 2-3 canopies, I am very satisfied with the product. Really amazed at the way it gets rid off any retained water. Excellent! The first canopy, which came with the original purchase didn't do that. It would collect water, water pockets every time it rained. Had to go and get rid off it manually. very good product indeed!
mk"
"Very fast service. High quality product. However, cushion was a very tough fit. Very hard to get onto frame of swing. Needed to be a bit bigger."
"I know that the website says that the replacement cover is beige but I assumed that since the swing is grey, that this was a misprint. When I called about the color, they really didn't care. They told me I had 2choices. Keep it or send it back. "
"canopy did not fit the canopy frame"
"We bought the artificial grass for our son's rental house patio - all concrete. His dog liked the grass and it looks like real grass; however, we will need a lot more grass squares to cover more area. The downside is that the squares are just too expensive for what you get.
Garden Winds maintained up-to-date delivery info and we received the order very quickly!"
"A good shopping experience"
"They helped me identify what I needed and promptly shipped it to me."
"It wasn't the same color as our original one and it wasn't the same size. It just barely fit the frame we have and was under the impression it was the same."
"The canopy was delivered in a short time which was pleasing. The material appears to be better than the original. The problem is that when we installed it on our gazebo, the grommets in the corners began tearing out and the last corner tore out completely because the canopy is too small. "
"..user friendly, accurate product information, quick delivery, no gliches...like my title says..."
"Quality of my pergola cover is fantastic! Ordering was easy!! Over nite service was fantastic and worth the price. Thank You!!"
"I bought this praying it would fit my 6 year old swing. The measurements were helpful and accurate. It fit perfectly. I was so happy I order one for my sister in another state. She was thrilled and couldn't believe how comfortable it was!
You won't regret paying the price as the comfort makes it worth it!!"
"Great service and product is all that we wanted.
Will order again from this company."