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Product & services pricing
3.64/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2018-06-29

Put the Save-O on the Gazebo

"The last gazebo cover we had ordered had it's day -- it was getting windblown and tattered -- time to go the next level up -- ordered, it arrived timely, easy to install, and now hopefully will withstand the weather and provide us with the shade we sought -- happy with continuous service from Garden Winds"


Verified
2/5

2018-06-29

Replacement canopy

"Product arrived promptly but did not fit. I was afraid
to force the issue. It seemed a couple of inches too short. Just shipped it back.
"


Verified
5/5

2018-06-29

Super fast delivery, amazing customer service.

"Very impressed with the customer service. Quick email response to validate size and product.
Delivered to the door in two days.
"

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Likelihood of customers making future purchases
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Overall product shipping and delivery process

Verified
5/5

2018-06-29

Simple

"Nice product. Easy to transact."


Verified
3/5

2018-06-29

Website is lacking

"If you don't know exactly what you are looking for by model number, you might not find what you need. Until I found my old order with model number, the site didn't show my canopy at all, regardless of category. Once I put in the exact model, there it was. They probably lose sales because if this. Shipping was fast."


Verified
5/5

2018-06-29

Great customer service

"I bought this swing awning for my parents. They couldn't remember where they bought it, and neither of us could find a make or model on it. Originally bought the wrong one and had to send it back. When I talked to customer service they found one that fit like it was made for it. "


Verified
2/5

2018-06-29

Item is not in Stock now over 5 weeks not shipped

"Am still waiting to receive item"


Verified
5/5

2018-06-29

Great Service!

"Ordered a gazebo awning replacement. Although it took 3 months to get it was assured I would receive the product. Expected to receive the product July 5....so excited!"


Verified
5/5

2018-06-29

excellent service fits perfectly

"excellent service fits perfectly"


Verified
5/5

2018-06-29

Cover

"Had to do some fitting but made it work"


Verified
5/5

2018-06-28

Great product

"The replacement was better than the original "


Verified
5/5

2018-06-28

Just what i was looking for.

"Needed a new sesst cushion for my costco swing so glad to find it"


Verified
5/5

2018-06-28

Highly satisfied with quality

"delivery on time >>waiting for help to install. Feel the fit will match the frame as well as the top I got from you a few years ago. Thank you for your service!! Joann Rusboldt
"


Verified
5/5

2018-06-28

1st time buyer

"My husband and I needed an umbrella for our gazebo and contacted Gardenwinds. The order process was easy and the delivery on time. The product is good also. It fitted great on the frame. We are satisfied customers."


Verified
5/5

2018-06-28

Great Custimer Service

"John was just remarkable. This is how companies should run. Great experience and timely responds. "