ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.78/5
Chance of future purchase:
3.87/5
Shipping & packaging:
4.52/5
Customer service:
4.02/5
Return/Replacement policy:
3.95/5

Verified
5/5

2018-06-29

Top notch!

"Easy ordering online. Unfortunately, UPS delivered to the wrong address so we had to reorder. The customer service department was understanding and a pleasure to work with. A great experience! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-06-29

We like it!

"Easy finding correct size. Delivered per timing expected. Directions to install were awesome - made installation so much easier than the first replacement we had to install. "


Verified
5/5

2018-06-29

Excellent

"Excellent product and excellent customer service "


Verified
3/5

2018-06-29

Not satisfied with the material used for my product

"Cheap material poorly made"


Verified
5/5

2018-06-29

Put the Save-O on the Gazebo

"The last gazebo cover we had ordered had it's day -- it was getting windblown and tattered -- time to go the next level up -- ordered, it arrived timely, easy to install, and now hopefully will withstand the weather and provide us with the shade we sought -- happy with continuous service from Garden Winds"


Verified
2/5

2018-06-29

Replacement canopy

"Product arrived promptly but did not fit. I was afraid
to force the issue. It seemed a couple of inches too short. Just shipped it back.
"


Verified
5/5

2018-06-29

Super fast delivery, amazing customer service.

"Very impressed with the customer service. Quick email response to validate size and product.
Delivered to the door in two days.
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-06-29

Simple

"Nice product. Easy to transact."


Verified
3/5

2018-06-29

Website is lacking

"If you don't know exactly what you are looking for by model number, you might not find what you need. Until I found my old order with model number, the site didn't show my canopy at all, regardless of category. Once I put in the exact model, there it was. They probably lose sales because if this. Shipping was fast."


Verified
5/5

2018-06-29

Great customer service

"I bought this swing awning for my parents. They couldn't remember where they bought it, and neither of us could find a make or model on it. Originally bought the wrong one and had to send it back. When I talked to customer service they found one that fit like it was made for it. "


Verified
2/5

2018-06-29

Item is not in Stock now over 5 weeks not shipped

"Am still waiting to receive item"


Verified
5/5

2018-06-29

Great Service!

"Ordered a gazebo awning replacement. Although it took 3 months to get it was assured I would receive the product. Expected to receive the product July 5....so excited!"


Verified
5/5

2018-06-29

excellent service fits perfectly

"excellent service fits perfectly"


Verified
5/5

2018-06-29

Cover

"Had to do some fitting but made it work"


Verified
5/5

2018-06-28

Great product

"The replacement was better than the original "