"Easy ordering online. Unfortunately, UPS delivered to the wrong address so we had to reorder. The customer service department was understanding and a pleasure to work with. A great experience! "
"Easy finding correct size. Delivered per timing expected. Directions to install were awesome - made installation so much easier than the first replacement we had to install. "
"Excellent product and excellent customer service "
"Cheap material poorly made"
"The last gazebo cover we had ordered had it's day -- it was getting windblown and tattered -- time to go the next level up -- ordered, it arrived timely, easy to install, and now hopefully will withstand the weather and provide us with the shade we sought -- happy with continuous service from Garden Winds"
"Product arrived promptly but did not fit. I was afraid
to force the issue. It seemed a couple of inches too short. Just shipped it back."
"Very impressed with the customer service. Quick email response to validate size and product.
Delivered to the door in two days. "
"Nice product. Easy to transact."
"If you don't know exactly what you are looking for by model number, you might not find what you need. Until I found my old order with model number, the site didn't show my canopy at all, regardless of category. Once I put in the exact model, there it was. They probably lose sales because if this. Shipping was fast."
"I bought this swing awning for my parents. They couldn't remember where they bought it, and neither of us could find a make or model on it. Originally bought the wrong one and had to send it back. When I talked to customer service they found one that fit like it was made for it. "
"Am still waiting to receive item"
"Ordered a gazebo awning replacement. Although it took 3 months to get it was assured I would receive the product. Expected to receive the product July 5....so excited!"
"excellent service fits perfectly"
"Had to do some fitting but made it work"
"The replacement was better than the original "