ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.64/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
3/5

2018-06-04

Arrived within promised time frame

"So I did received the product around the end of June as the lady of the customer service said over the phone. This replacement canopy is only about half as thick and not opaque as the original, there are patches of the fabrics that were not treated with fabric protector (it's very noticeable when seen from the second floor window when raining) and the rubber undercoat also missed some spots, very strange. For the price I was expecting more. Anyway considering there isn't any other options (except replacing the whole thing with another canopy) I gave three stars out of five. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service

Verified
5/5

2018-06-28

Great service and product

"Garden Winds has an easy to find and maneuver website. We have a garden swing with canopy that needs to be replaced every year. We always find it easily on this website and ships promptly.
We even received a buy one get one discounted offer!
"


Verified
5/5

2018-06-28

Perfect Fit

"Excellent and easy return. New cover fit perfect and looks great."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-06-28

Great use of technical, excellent response time

"I texted and took pictures and within minutes someone responded.Wow!
Then the shipping process was great.
You got it guys!
"

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2015-05-16

Replacement Gazebo Canopy

"Product quality exceeded that of the original. Delivered much faster than expected. Very much like the fact that the price included shipping, brokerage and taxes--no surprises, extra fees, etc."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-06-28

quality products

"Easy to use website, fast service "

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2018-06-28

Great Service, Just what I was looking for

"I had a hard time finding a replacement canopy. Garden Winds made it easy. I just texted them pictures and they found the right replacement right away. "


Verified
5/5

2018-06-28

Canopy replacement

"Very prompt delivery. Excellent workmanship. Really pleased with the canopy."


Verified
5/5

2018-06-28

quick repond

"Good quality, is exactly our request."


Verified
5/5

2018-06-28

Easy and accurate

"All I had to do was give them the measurements and they gave me suggestions that were spot on!
Thanks Guys
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-06-28

fasr delivery

"very good experience with this vendor. the item received fits our canopy like a glove."


Verified
3/5

2018-06-28

New replacement sunbrella canopy

"Though the canopy does fit, it's a little bit short on the 4 main corners. It can not be opened all the way. It needs to be about 2" larger all the way around."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-06-27

Fits perferctly

"Easy to install, fits well and heavy duty. Could use more Eye-lets to help drain water so it doesn't pocket the water and stain the fabric. "

Detailed Review Benchmark + -
Pricing of products and services

Verified
4/5

2018-06-27

Replacement canopy

"Measurements were good, fit well and little better quality than my last one- prompt"


Verified
2/5

2018-06-27

I expect to receive the net and curtain too and I just had a canopy

"just got canopy for a high price."