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Product & services pricing
3.64/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2018-06-27

Excellent

"Very easy to work with and they are quick to reply."


Verified
5/5

2018-06-27

Excellent

"Ordered gazebo canopy replacement which turned out to be a bit short. Sent the canopy back as instructed and received my refund a couple of weeks later. No problem ....... no hassle "


Verified
5/5

2018-06-27

Great customer service

"I had a problem finding the correct cushion for my swing. I looked for over a year. Garden winds got it in one phone call. I would buy from this retailer again!!"


Verified
5/5

2018-06-27

Satisfied customer!

"Happy with order, fast delivery,
Will recommend ordering to everyone.
"


Verified
4/5

2018-06-27

Allen Roth Gazebo awning replacement

"Purchased a replacement awning for my Allen Roth gazebo. Took a long while to finally find your company. Replacement is of excellent quality but is a bit pricey for the better quality rip stop awnings. I hope that this new awning will pass the test of time. Fitment was excellent seams are well made with no twists or warping. "

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Verified
5/5

2018-06-27

Excellent Service!

"Your staff identified my canopy and it was a perfect fit "


Verified
5/5

2018-06-27

Canopy

"Great! Quality, prompt delivery...... always great."


Verified
5/5

2018-06-27

BBQ Pagota replacement cover

"Arrived on time. Looks great"


Verified
5/5

2018-06-27

Swing cushion & awning

"I got my items on time, and they look very nice on my swing. The awning fit pretty tightly but I'm sure over time it'll loosen up a bit."


Verified
5/5

2018-06-27

Excellent service and great products

"Bought Martha Stewart replacement swing cushion"


Verified
5/5

2018-06-27

best one yet

"Ordered this in 2017 anticipating we would be needing to replace our old one this year & when we put it on in Spring 2018 we found it to be a good fit, material & look. "


Verified
5/5

2018-06-27

Very helpful and courteous customer service

"Took extra steps to answer my question"


Verified
1/5

2018-06-27

misleading product information leads to purchase fiasco

"I went into the website and order what o thought would be a repair canopy for my gazebo but instead got the cover part only. Plus the items break and they dont sell you parts!!!! worst buy. now i am stuck trying to find a welder that can weld this together and make it sturdy like its supposed to be and spend more money.

"

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Verified
2/5

2018-06-27

Not happy

"I purchased snap-on tile from Garden Winds. This is obviously not their interest and I was told the tile was being discontinued. I asked for a sample tile to be sure it's what I wanted since it's unavailable in stores. They don't do that. Okay, so I bought a box of 10. Fortunately I liked them. However, because of a delay in shipping the sample box, when I was ready to buy the additional 18 boxes, the sale (20% off) had ended and they were not willing to extend it in spite of the circumstances. Sure, I understand that extending the discount is to their disadvantage but come on, it was on sale because they were discontinuing and wanted to move the last of it. I'm sure the markup even on sale was significant. They couldn't have been just a little generous, considering it wasn't my fault the sample shipment was delayed and I was buying EIGHTEEN boxes??? Nobody I spoke with was even a little sympathetic. So I hope they don't deal in tiles anymore and I hope they're more considerate with their canopy customers. Not happy!"

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Verified
5/5

2018-06-27

Very Satisfied!!!!

"Excellent!!!!!!!!!! Was so pleased and relieved that I found a replacement for the canopy for our Costco gazebo purchase in 2008!! Installed it and even with the HIGH WINDS we have experienced in the last week... it is withstanding the winds!! (35 mph) I feel the fabric of the canopy is stronger(I did purchase the best of 3 choices) than the original so am hoping we get a number of years of usage! Thank you for your quick service. We ordered on the internet on a Sunday and received it on the following Wednesday!! THANK YOU, THANK YOU...especially when I had 10 high school basketball players and their coaches spending a couple of nights using the deck where the gazebo is available. (They came to play in a basketball camp/tournament.) Thank you again!"