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Product & services pricing
3.64/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2018-06-26

Gazebo cover

"Beautiful. We love it Thank you for the quick service and awesome product ❤️"


Verified
5/5

2018-06-25

Excellent

"It was just what we wanted "


Verified
5/5

2018-06-25

As expected great fit.

"Product arrived as projected great quality "


Verified
2/5

2018-06-25

Haven’t received anything yet

"I can’t rate until I have the product. Haven’t received it. "


Verified
5/5

2018-06-25

Great product and fast ship!!!

"Called the number on our brochure and was told this particular cover was no longer available. Took the product code online and found that Garden Winds had it on their site! Ordered it and the following week we had it at our door! Quick install and we are back hanging out under our gazebo!!

"

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Verified
1/5

2018-06-25

12 x 12 Rona Sunshelter canopy remplacement

"Very very cheap product at a very high cost. Do not buy.......Original was green and very thick, remplacement is beige and plastic looking, just horrible"


Verified
5/5

2018-06-25

Good experience

"No issues here, quick ship and well packed. Would not hesitate to buy again ! ! ! !"

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Verified
5/5

2018-06-25

Excellent Customer Service

"I mistakenly purchased the wrong canopy replacement for my gazebo and reached out to customer service. Despite the order already being "shipped," Charmaine was able to get the order pulled from the warehouse so that I didn't have to go through the hassle of sending the item back. I was able to purchase the correct order. Jocelyn was also able to make an accommodation for another issue that had occurred with that order. Regardless, their responses were prompt and quickly resolved. I'm real appreciative of Garden Winds for having the replacement I needed, but very grateful for Charmaine and Jocelyn. Their customer service skills are highly commendable. "

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Verified
5/5

2018-06-25

canopy

"Ordered the wrong one Staff helped me correct the problem."


Verified
5/5

2018-06-25

Great customer service, fits perfect

"We took a picture of our inherited gazebo and immediately got an answer of what model it was and which cover is made for it.
Ordered that day, received 2 days later.
Fits perfect.
"


Verified
5/5

2018-06-25

Good product

"Fits perfect,, looks great"


Verified
5/5

2018-06-25

Great Replacement Cover

"The cover was easy to purchase, came when promised wnd gits like a glove. I like this replacement even better than tbe original cover! Easy to install, too. My 11 year old helped me wnd it took 30 minutes total. "


Verified
5/5

2018-06-25

Garden Winds 5 Star

"Needed new Canopy cover older Gazebo. Found picture onGarden Wind of exact Frame work as older gazebo. Ordered cover. Perfect Fit.Great Service, Prompt delivery"

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Verified
3/5

2018-06-25

Time will tell on the quality of their product

"It's too soon to evaluate whether or not the replacement canopy and curtains are a quality product. I'll try to update or provide a new rating once I give these replacements a chance to prove their value. I can say that my initial interactions with customer service were just "ok". Responses took anywhere from 2-4 days on simple requests. "


Verified
3/5

2018-06-25

I haven’t received my order yet

"I received this questionnaire about my experience. All I can say is that I am still waiting on my order. I ordered my items on 6.8 and today is 6.25.....still patiently waiting for my order to be processed."

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