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Product & services pricing
3.78/5
Chance of future purchase:
3.87/5
Shipping & packaging:
4.52/5
Customer service:
4.02/5
Return/Replacement policy:
3.95/5

Verified
5/5

2018-06-26

Easy to order and delivery timing was excellent.

"I had to return my 10x10 Gazebo replacement cover as it was slightly too big for my gazebo."

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Verified
5/5

2018-06-26

veery good product

"the top fit perfectly it looks great"


Verified
1/5

2018-06-26

Terrible customer service

"I ordered a pergola cover which what came in the mail was totally different then what I ordered. Then I sent it back to get a refund, tracked my package and it was returned to you on June 18 and I STILL do not have my refund."


Verified
4/5

2018-06-26

Satisfied customer

"Was easy site to use and delivered when promised."


Verified
5/5

2018-06-26

Gazebo cover

"Beautiful. We love it Thank you for the quick service and awesome product ❤️"


Verified
5/5

2018-06-25

Excellent

"It was just what we wanted "


Verified
5/5

2018-06-25

As expected great fit.

"Product arrived as projected great quality "


Verified
2/5

2018-06-25

Haven’t received anything yet

"I can’t rate until I have the product. Haven’t received it. "


Verified
5/5

2018-06-25

Great product and fast ship!!!

"Called the number on our brochure and was told this particular cover was no longer available. Took the product code online and found that Garden Winds had it on their site! Ordered it and the following week we had it at our door! Quick install and we are back hanging out under our gazebo!!

"

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Verified
1/5

2018-06-25

12 x 12 Rona Sunshelter canopy remplacement

"Very very cheap product at a very high cost. Do not buy.......Original was green and very thick, remplacement is beige and plastic looking, just horrible"


Verified
5/5

2018-06-25

Good experience

"No issues here, quick ship and well packed. Would not hesitate to buy again ! ! ! !"

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Verified
5/5

2018-06-25

Excellent Customer Service

"I mistakenly purchased the wrong canopy replacement for my gazebo and reached out to customer service. Despite the order already being "shipped," Charmaine was able to get the order pulled from the warehouse so that I didn't have to go through the hassle of sending the item back. I was able to purchase the correct order. Jocelyn was also able to make an accommodation for another issue that had occurred with that order. Regardless, their responses were prompt and quickly resolved. I'm real appreciative of Garden Winds for having the replacement I needed, but very grateful for Charmaine and Jocelyn. Their customer service skills are highly commendable. "

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Verified
5/5

2018-06-25

canopy

"Ordered the wrong one Staff helped me correct the problem."


Verified
5/5

2018-06-25

Great customer service, fits perfect

"We took a picture of our inherited gazebo and immediately got an answer of what model it was and which cover is made for it.
Ordered that day, received 2 days later.
Fits perfect.
"


Verified
5/5

2018-06-25

Good product

"Fits perfect,, looks great"