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Product & services pricing
3.78/5
Chance of future purchase:
3.87/5
Shipping & packaging:
4.52/5
Customer service:
4.02/5
Return/Replacement policy:
3.95/5

Verified
5/5

2018-06-25

Great Replacement Cover

"The cover was easy to purchase, came when promised wnd gits like a glove. I like this replacement even better than tbe original cover! Easy to install, too. My 11 year old helped me wnd it took 30 minutes total. "


Verified
5/5

2018-06-25

Garden Winds 5 Star

"Needed new Canopy cover older Gazebo. Found picture onGarden Wind of exact Frame work as older gazebo. Ordered cover. Perfect Fit.Great Service, Prompt delivery"

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Verified
3/5

2018-06-25

Time will tell on the quality of their product

"It's too soon to evaluate whether or not the replacement canopy and curtains are a quality product. I'll try to update or provide a new rating once I give these replacements a chance to prove their value. I can say that my initial interactions with customer service were just "ok". Responses took anywhere from 2-4 days on simple requests. "


Verified
3/5

2018-06-25

I haven’t received my order yet

"I received this questionnaire about my experience. All I can say is that I am still waiting on my order. I ordered my items on 6.8 and today is 6.25.....still patiently waiting for my order to be processed."

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Verified
5/5

2018-06-25

Cushions

"Great from ordering to delivery "


Verified
3/5

2018-06-25

" my product is on back order so i can not really give a review for the product. "


Verified
5/5

2018-06-25

Excellent Service and Perfect Fit

"Excellent customer service, timely shipping!"


Verified
5/5

2018-06-25

Replacement Awning

"Good price, good quality and fast delivery!"

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Verified
2/5

2018-06-25

Not what I expected

"I called for help staff was rude and not helpful. I ordered a canopy replacement it did not work.i called again fir help they told me to send a picture I tried but didn't work they offered no help. I had my daughter try sending she couldn't get it to work either. So I am returning it with no satisfaction."


Verified
1/5

2018-06-24

I am still waiting for my order

"I ordered my item in February, it is almost July now .
Not impressed .
"


Verified
5/5

2018-06-24

Replacement gazebo canopy

"Easy to use website and prompt delivery. "

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Product Returns/Refunds/Exchanges

Verified
2/5

2018-06-24

Gazebo cover .Not happy because I purchased a item that didn’t fit

"Was told it was to late to return and get full credit because it was yo late . Why is it my fault when I brought the product it was still winter it was for the summer so I didn’t open it until late spring and to my surprise it was the wrong size."


Verified
5/5

2018-06-24

sunshade

"Product as described and arrived very fast. Good price compared to other shade options."


Verified
2/5

2018-06-24

Dissapointed

"Your web site is very frustrating, it asks for information and when you give the information it goes right back to the beginning."


Verified
4/5

2018-06-24

Great experience!

"Order came quickly, fits the frame perfectly, & was exactly as pictured....very satisfied!"