"Garden Winds has a great Web site and ordering was easy. We received exactly what we thought we ordered, namely a replacement cover for our pergola."

"We were very satisfied with our purchase and came in a timely fashion."

"package was delivered in two days and fit perfectly as described"

"When we purchased the product it was delivered within the timeframe they said. As for the product itself it was a little to tight going on. It might stretch down the line. Plus there was no specific directions."

"Haven't received the replacement cover to my gazebo, I think it is back ordered. I'll send another review once I have received the cover."

"Watched videos for easy installation! At first was nervous it may not fit as there was no wiggle room like other replacement tops. Truth be told, I ordered and tried to install the garden winds Madaga from Amazon in beige and it was 4” too short. Returned it and ordered directly through Garden Winds in spruce. Perfect!!"

"Easy process easy navigation excellent product "

"This is the second canopy I've bought for this frame. I haven't installed the new one yet, but it appears to be made with a better material, counting on it fitting as well as the first that I purchased 3-4 years ago. The product was delivered as expected, as I had paid for 2 day delivery... Then realized I need to paint the deck, first."

"The last corner was almost impossible to stretch over. What are the ringed holes about 2ft. apart over the top frame for? It will let rain down onto the top of the frame. Please reply to my response, Thank You."

"the new cover is a perfect fit, and looks great"

"I placed the order for a replacement gazebo cover, and was surprised to find it delivered two days later. The product looks great and went on easily."

"The web-site, order processing, and speedy delivery are first rate! However, the replacement Canopy is a little short in length (Maybe 2"-3", so installation is a little tight. Hope the corner seams don't tear.
But, after two years of searching for a replacement top, you are the only vendor to provide a picture of the exact "two seater with armrest" model originally purchased nearly 17 years ago.

Thank you!
"

"Gardenwinds.com does not have accurate pics of the item your will purchase. This makes it very easy for a consumer to make an error when selecting a product. In terms of customer support to exchange an incorrect item, gardenwinds.com will not cover the shipping for a customer to return an item.

Gardenwinds.com can fix this very easily by taking an actual picture of the item they are selling. "

"Quick response to order. Arrived in timely fashion."

"I tried to fit our new canopy 10x10 in our old Garden Winds frame and it was too big and difficul to secure it in the frame because does not have enough strips to hold it well as the old one.
I would like to return it. Please advice."