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Product & services pricing
3.64/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2018-06-18

So far so good

"I purchased weighted poles for my pergola and so far they are doing the trick. I also received them pretty quickly "


Verified
5/5

2018-06-18

Canooy

"It was good kept updated thru out transaction "


Verified
5/5

2018-06-18

Easy and On-Time

"Everything can in on time and it was pretty easy to use the website to find a replacement canopy for my gazebo. Was very happy. I wish i would have gotten the best price rice from the website but it wasn't. I shopped around and threw a 3rd party website got the better price. Seemed all the different sites all came back to Garden Winds....but not all had the same price. So shop around and cross your fingers to get lucky on a better price than directly w/Garden Winds."


Verified
5/5

2018-06-18

As described and on schedule.

"Good job. The product arrived and was as it had been described. It arrived the day they said it would. Good experience."


Verified
5/5

2018-06-18

excellent product fast delivery

"no issues with product or delivery recommend to anyone needing replacement parts"


Verified
5/5

2018-06-18

Bug tent

"This gazebo replacement is actually better than the original...so far, very happy"


Verified
5/5

2018-06-17

Porch swing replacement cover

"Service was great!sent a picture of my swing and measurements;very responsiv and sI not suggested replacement quickly. "


Verified
2/5

2018-06-17

Metal eyelet rings are not a good quality

"The canopy itself appears to be of a strong durable fabric, however, the style we purchased has a metal eyelet hole on each corner to secure the corner of the canopy to the corner of the structure. When we went to put it on the eyelet fell off the one corner. We happened to have some ourselves that are the same size so we fixed it but when we went to put it back on the another ring came off. We didn't bother taking it off again so put duck tape on that corner. It appears that the rings are too small for the corner holes."


Verified
5/5

2015-11-22

Above and beyond

"Our first experience was to replace our pergola top cover. It is now into it's 3rd summer of full sun and lake breezes. We recently ordered the wind protector for the side of the pergola. I inadvertently ordered the wrong size, discovered my error the next day, emailed GW and they saw to it that the correct size be shipped. Highly recommend dealing with Garden Winds !"


Verified
5/5

2018-06-17

Good deal

"Great transaction. Good price "

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Verified
5/5

2018-06-17

Gazebo canopy replacement ( Bardine)

"I received the products on the exact date mentioned when I placed my order.
Good job!
"


Verified
2/5

2018-06-17

Not what I expected

"Sorry. $70; thought frame was part of it since cloth was attached. Much order confusion on trying to figure it out. You win, I lose."

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Verified
5/5

2018-06-17

Excellent service

"Excellent fast shipping !!"

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Verified
5/5

2018-06-17

Well pleased

"Late delivery because of UPS problem. Haven't installed but was pleased product was in stock and shipped on time."


Verified
1/5

2018-06-17

dissapointed

"I ordered a 10/12 canopy they sent a 10/10 when we opened a year later to put up to small 10/10 sent it back with a note now they want me to pay shipping again and not sending the one I ordered a 10/12 what so hard
.
"

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Pricing of products and services