ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.64/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2018-06-19

canopy cover

"When I was putting up the cover this spring I noticed it was looking shoddy and may not make the summer. I ordered a new one. The new one is of a better grade. It's still in the box and will be used if needed this year. If not....next year. The new one appears much nicer. Thanks for the follow up. Dennis"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-06-19

Gazebo canopy replacement

"Fits great shipped fast very satisfied "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2018-06-19

cancellation of order

"Disappointed - out of stock until August . "


Verified
5/5

2018-06-19

Replacement cushions

"Ordered new cushions for our worn out Wal Mart cushions. They arrived quickly and are nicer than the ones that came with our set. Very pleased with the purchase. "


Verified
5/5

2018-06-18

Good Value and Service!

"Canopy for glider fit perfectly, and color was as advertised. Customer service was super, price was reasonable. Item arrived in a timely fashion. So far, I am 100% pleased with my purchase."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-06-18

Excellent & quick response to my request. I send a picture of my gazebo and i got a reply back with a recommendation.

"Excellent & quick response to my request. I send a picture of my gazebo and i got a reply back with a recommendation."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-06-18

Better than advertised.

"The replacement gazebo canopy I ordered was exactly as described. I am very pleased with quality and quick delivery. "


Verified
4/5

2018-06-18

replacement cover

"the first item was the wrong size, but GW replaced it. I am a bit concern about the quality, the seams appears weak. I can see through where the stiches come together. I am afraid that after that after some time in the sun the stiches will began to tear, I hope not but I am concern. "

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2018-06-18

Fabulous experience

"Ordered a replacement top for my gazebo and the whole process was easy and very quick. This is my second time ordering from them and I'd order from them again. I love my new top, it seems more durable than the one that came with the gazebo. Fast delivery, satisfied customer for life."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
3/5

2018-06-18

Okay

"Not excellent, there were numerous canopies to choose from. The one I chose did not fit. However, I ordered a 10x12 and received a 9-1/2' x 11-1/2'. I have returned it and have now reordered your suggestion. We'll see what happens!! Fingers crossed!!"


Verified
1/5

2018-06-18

Canopy swing replacement

"I'm very disappointed with my purchase. It did not fit the swing that the replacement canopy was for. I went on your website and ordered the canopy for the make/model of my swing. The canopy did not fit. Very disappointed."


Verified
4/5

2018-06-18

Replacement outdoor swing canopy

"Transaction was great, speedy delivery. However, item was 1/2 inch too small. "


Verified
3/5

2018-06-18

Knowing that it would not fit tightly, I ordered it anyway...

"Knowing that it would not fit tightly, I ordered one anyway because we really needed a canopy, and not knowing the exact model gazebo that we had, I figured we could work around it. The material seems very good for the price, and though it fits kind of loosely, I believe we can do some nip & tuck and make it work for us. We still had the top piece from our former canopy that we are using because the one from Garden Winds absolutely does not fit our frame. But, all in all, we, at least, now have a canopy over our gazebo. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2018-06-18

Summer happiness

"I need some shade and you were able to supply it. Thanks"


Verified
5/5

2018-06-18

Gazebo roof replacement

"Efficient, professional and definitely a company I will use again in the future"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges