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Product & services pricing
3.78/5
Chance of future purchase:
3.87/5
Shipping & packaging:
4.52/5
Customer service:
4.02/5
Return/Replacement policy:
3.95/5

Verified
5/5

2018-06-15

Wonderful canopy replacements!

"Exactly what we needed! Better fabric! "

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Verified
5/5

2018-06-14

wonderful customer experience

"Super fast shipping, great responsiveness, and excellent product!"

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Verified
5/5

2018-06-14

Great product - Great company

"I have been using Garden Winds for many years and the service and quality has been excellent. Highly recommended "


Verified
4/5

2018-06-14

Good: Customer Service. Very Good: Fast Delivery. Bad: Wait time on phone

"Very friendly service rep and speedy delivery, only problem is waiting almost 30 minutes on the phone to speak to a customer service rep from Garden Winds."

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Verified
4/5

2018-06-14

Thumbs up

"I was on hold for a long time but other than that I had good service. "

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Verified
5/5

2018-06-14

Canopy replacement

"Great product and fast delivery."


Verified
5/5

2018-06-14

Unbelievable!

"Great service and work on our replacement canopy. I'd buy from them again anytime! Thank you Garden Winds!"

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Verified
5/5

2018-06-14

This is a yes

"Great product that is quality made. The color is a little different than our original but that doesn't deter from how nice this looks up. I recommend buying this product. We purchased the one that was called BEST."


Verified
3/5

2018-06-14

Wrong size

"The ordering and delivery was good, but the lower piece was to small so I had to cut the ends of the frame about 2" each. Then the top section was to big so was unable to use it."

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Verified
5/5

2018-06-14

Great service and the perfect product!

"All Good, from time of ordering.
"


Verified
5/5

2018-06-14

good purchase

"Got what i needed. Shipped in good time."


Verified
5/5

2018-06-14

Suntime Seville Swing replacement cushion and canopy.

"Swing replacement cushion and canopy fit perfectly."

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Verified
5/5

2018-06-14

Replacement swing seat

"Easy to order online. Was delivered quickly and works perfectly!"

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Verified
5/5

2018-06-14

Perfect transaction

"I sent the pictures via text, I received a response within hours. They sent me a link to the canopy that would fit my pergola. It arrived within a week and it is a perfect fit. "


Verified
3/5

2018-06-14

Poor comminication

"Placed an order and haven’t heard a word on my order. Very poor communication."