ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.64/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2018-06-15

Fantastic merchant!

"I needed a replacement gazebo cover, Garden Winds had it and it is perfect!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-06-15

Umbrella canopy

"Replacement canopy for my old Lowe’s umbrella fit perfectly. "


Verified
5/5

2018-06-15

Perfect!

"Perfect! Exactly what I needed and fit perfectly!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-06-15

Swing Canopy

"Got the exact item--as it was described--very promptly!"


Verified
5/5

2018-06-15

REPLACEMENT CANOPY

"EXCELLENT SERVICE, EVERYTHING I ASKED WAS ANSWERED SO FAST AND WHEN I SPOKE TO THEM ON THE PHONE THEY WERE VERY ACCOMMODATING. NOW I KNOW WHO TO CALL WHEN I NEED SOMETHING. I WOULD RECOMMEND THEM TO ANYONE. TOP OF THE LINE SELLERS IN EVERY WAY, IF I COULD GIVE A 10 STAR RATING, I WOULD. DEB"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-06-15

Great Service

"I had to call for help and the people at Garden Winds were very helpful even though the initial advice was the product would not fit....it did.
The delivery was much faster than I had anticipated. I will probably have to order another canopy in the future because my swing will last a lifetime; the canopy will not. Garden Winds will be my go-to.
"


Verified
5/5

2018-06-15

Gazebo Replacement cover

"Great item fast shipping!"


Verified
5/5

2018-06-15

Good, but TIGHT fit!

"Fits SUPER tight!! We had to make modifications to our frame and eventually got it on after a lot of work and 2 strong men! Still happy to have a canopy for a 9 year old frame. It came quickly and I feel was a fair price. Thank you:)"


Verified
5/5

2018-06-15

Very speedy

"Looks good on framing and quick delivery"


Verified
5/5

2018-06-15

Great transaction.

"I ordered. They shipped promptly. I got it. Replaced old within 20 minutes. Only problem I had was disposing of the old one. Stuffed it in the trash pickup container. It wouldn't come out when they hoisted the container up. Still stuck in the can . Not worried. New cushion is super plush and comfortable. Love it."


Verified
5/5

2018-06-15

fast shipping, excellent quality replacement cover, fantastic colour

"easy ordering, great customer service, fast shipping, excellent quality replacement cover, fantastic colour"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-06-15

Wonderful canopy replacements!

"Exactly what we needed! Better fabric! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-06-14

wonderful customer experience

"Super fast shipping, great responsiveness, and excellent product!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-06-14

Great product - Great company

"I have been using Garden Winds for many years and the service and quality has been excellent. Highly recommended "


Verified
4/5

2018-06-14

Good: Customer Service. Very Good: Fast Delivery. Bad: Wait time on phone

"Very friendly service rep and speedy delivery, only problem is waiting almost 30 minutes on the phone to speak to a customer service rep from Garden Winds."

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process