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Product & services pricing
3.64/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.52/5
Customer service:
4.07/5
Return/Replacement policy:
3.96/5

Verified
5/5

2018-06-16

Replacement cover for a Costco gazebo.

"Excellent service and product!"


Verified
5/5

2018-06-16

Hampton Bay Charm swing cushion

"My wife and I have had this porch swing for over 10 years. We love it. And, since it has gotten older the pad had became damaged. It was a very hard item to find, but the replacement pad from Garden Winds was perfect! Even better than the original!"

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Pricing of products and services
Likelihood of customers making future purchases
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Verified
3/5

2018-06-16

Material

"Dont loke material more loke plastic than cloth"


Verified
5/5

2018-06-16

"Good company to deal with"


Verified
3/5

2018-06-16

Ordered but in Limbo

"I placed my order and received confirmation, but was not given a clear delivery date. From the date I was told it would be delivered to when received was 5 days."


Verified
5/5

2018-06-16

Great

"great experience timing good "


Verified
2/5

2018-06-16

frustrating

"After a 50 minute wait to talk to someone about a return I never got a return label. Also the ones that they sent me as replacements don’t have tie downs, so they won’t work. Easy to order, until something doesn’t work. Painful process."


Verified
4/5

2018-06-16

"there was some difficulties with delivery. paid extra for over night, but was delivered 4 days later."


Verified
3/5

2018-06-16

Mismatched parts

"The canopy fot perfectly but the top was too big, way too big."

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Overall customer service

Verified
5/5

2018-06-16

Great first time experience...

"Customer service helped me to identify which canopy I needed very quickly, and at the push of a button, it was on the way."


Verified
5/5

2018-06-16

Hot ting dis

"Good vibes, Eva cool, bless up!"


Verified
5/5

2018-06-16

Easy Ordering

"I'm waiting for my handyman to put up the canopy. I'll know better when it's put up."


Verified
5/5

2018-06-16

Exactly as described

"Quick helpful staff.loved it "

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Likelihood of customers making future purchases
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Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-06-15

Gazebo replacement cover

"This was the third order. Item shipped out almost immediately of receiving my order. Tracking was constantly updated so we knew when the item would arrive. Always right with order. Will use Garden Winds again. One suggestion might be to put Canadian $ prices when go to the .ca site. "


Verified
4/5

2018-06-15

Nice, pricey

"Nice replacement canopy. Kind of pricey & so was shipping. "