"The company is great and the people are nice and informed. The item that I ordered had multiple defects and had to be replaced. They replaced it rapidly and nicely. If the items came properly working, I would have given them 5 stars. I do not think it is their fault! They did what they were supposed to!"

"CORRECT CONTROLLER ,FAST SERVICE ,WORKS FINE,GOOD INSTRUCTIONS .OPERATES A SECURITY GATE.BOUGHT 2 1FOR ME 1 FOR WIFE .THANKS"

"Good company to work with. There were some issues with my gate opener and the staff assisted me. Thay also replaced parts and helped me to correct the problems. Good customer service. "

"Upon contacting gatecrafters.com, Bill Anthony became a huge help during my purchasing process! I asked him several questions via email, before placing my order as well as after, and all were answered very promptly, while giving me the confidence needed to realize, this is a very professional company to deal with. I was again reassured of this when, due to an error of my own, they replaced the control board, at no cost to me! I would gladly purchase from gatecrafters.com again in the future as well as highly recommend them to anyone, without hesitation. They take care of their customers before, during and well after the purchase. This is the kind of company that you are looking for when doing all that research before making an online purchase! "

"Fast delivery , The company called to let me know when they were shipping items out and if I had any concerns,Would use them again "

"Had bad luck at first with product selection, but after several attempts found reps that could help. End result was changing remotes and adding another component to remedy the situation. After contacting the company, I was informed that the representative that started the project was not yet qualified to do so and should have passed it on. To rectify the situation, they offered and we accepted some additional remotes at no charge resulting in a better job. "

"I ordered an external antenna for my gate as my wireless remotes weren't working well and I had to be right next to the gate before I could open it. The LR318ANT antenna worked great and now I can activate the gate in enough time to have it open before I reach it."

"Perfect service and product was on time. Highly recommend!"

"not received. about a week late."

"Had a few issues with the gate opener I bought, but Gatecrafters dealt with them to my satisfaction."

"Items were as described and shipped in a timely manner."

"Part was delivered exactly as advertised and at the lowest price. Very satisfied"

"It took them over a week and me doing several things to my gate before they finally agreed with me and diagnosed my main circuit board as the problem. It would seem to me that they need additional "trouble shooting" training, as taking out the control arm and drilling a grease hole, the replacing it in the rain is no fun, only to have the same problem persist."

"From the 1st contact (Matt Rabb) I was very pleased. When I called to report a problem with the order I was pleased with how professional (Judy) was and so helpfull too. I called again with a tech. question and (Judy)explained how to find what I needed, she even walked me through the web screens and led me right to the page I needed for my hook-up and modification. Post order I needed to exchange one item for another,(did not get name) once again so very helpfull. I can not say enough for the service and professionalism of the entire staff of which I had contact. I have been a sub-contractor for 18 years and have not had such a total quality experence, I thank you.
Mike Davis, Greenville, SC 10/15/2013"

"Matt Raab was extremely helpful with getting my 450BD opener working. See my testimonial on their web site."