"I was very easy to place my on line order and the parts came as expected and on time. I would order from them again"

"order handled expertly from beginning to end. very pleased with my experience and would highly recommend."

"I order a custom gate on 8/27/13 on 9/8 I emailed the sales rep and had got no response. On 9/16 I email customer service and I got a answer that my order was in the works and 8 weeks out, that would of been fine if they would of said at that time they needed add. info. On 9/19 I received a email stating I need to go to the How to order link on the product description page. First off they do not state that it takes 8 weeks to build a custom gate and if they do I didn't see it, I understand they are custom built but 8 weeks. Then the How to order link that you have to print and fax that would be fine if you tell customer at check out that there is add. info that needs to be fax after ordering, not on a completly different page. What really took me over the edge was when the sales rep. keep saying they tried contacting me on, when in fact I had to contact them first. If they called they didn't leave any messages, if i don't know the number I don't answer it. Long story short I asked for a Refund and they did refund it quickly. Just be quicker to build the gate myself!"

"Shipped quickly and arrived on time and in good condition."

"Product arrived a few days after the order and was as described. Best value of any retailer."

"Had to prompt dales for a tracking number 3 days after order. All in all the order went very well."

"
two out of three online techs were very helpful. one was rude and failed to follow up on promises."

" We waited 13 days and never got our product. I called yesterday and spoke to Matt. He got it all worked out and it should be here by Friday. Thank you Matt for the great service!!

Paula Bartolus-Young :)"

"Found what I needed, ordered it, got it pretty fast, and it worked! Everything went great!"

"I have 3 custom gates and three gate openers with a Linear Access RE-1 keypad station at the main gate. Gatecrafters made the gates and sold me all the necessary access parts. I installed them myself. Gatecrafters has been wonderful to deal with both for the original gates and system and any repair parts or add-ons that I have added over the last 6 years.

Great company for gates and service. I am very satisfied with their work and assistance when needed. "

"I ordered a transformer by phone, and the sales person was very helpful and the order arrived in good shape."

"Have not installed the unit yet but the delivery time of all the parts was very good."

"Took a few days longer than I expected but arrived when they said in good shape."

"The gate opener was quickly shipped and they replaced the extra gate remotes that I ordered with the correct ones when I said I wasn't sure if I had ordered the right ones. I had a few questions that were answered by email and then by phone quickly. Except my very last email question I didn't hear back, but I didn't pursue to make sure that it went through."

"The gates came but I still have not opened the packaging yet. I was working with a young lady by the name of Kayle and thought that when I placed the order the total price was for the gates, opener,delivery etc. When it arrived I was told that the opener was not included and had to reorder it extra. I also just found out that I was not sent all the necessary parts to install the opener. It has been a bad experience and still trying to complete a job that I feel should not of been my job to do. I also found out that Kayle was fired or let go and I can see why! What a mess! Sorry for the bad review but hopefully others will have mored trained employees to handle purchasing a gate and opener from you."