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Product & services pricing
3.75/5
Chance of future purchase:
3.44/5
Shipping & packaging:
3.75/5
Customer service:
3.44/5
Return/Replacement policy:
3.34/5

Verified
5/5

2018-06-18

Great experience!

"Very quick and easy. Highly recommend!"


Verified
5/5

2018-06-14

Easy and fast

"Great experience all around."


Verified
1/5

2018-06-12

SWITCH & BAIT!!

"Got offer on 2 phones, 1 was perfect condition 1 had cracked glass. Sent phones in & once inspected offer came back on cracked glass at what they offered & zero $$ for perfect one!! I called customer service who opened a ticket. Got the SAME PRICING (40% less than original offer) on the perfect phone as the cracked glass!!!!"


Rep reply posted 2018-06-18
A rep from Gazelle, Gazelle - Senior Representative, has responded:

“Thank you for your feedback. We apologize for the inconvenience you experienced in your recent interaction. We take your feedback seriously and will use your comments to help improve our processes.”


Verified
5/5

2018-06-12

Smooth transaction

"Easiest way to sell a phone. Just fill out the information and mail them the phone. Quick payment too. "


Verified
5/5

2018-06-12

LOVE Gazelle! It's FAST, TRUSTWORTHY & CONVENIENT

"Super easy. VERY fairly priced. Convenient to ship. Convenient payment options."

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Verified
5/5

2018-06-08

Easy to do!

"I have used Gazelle a few times and it is very easy and you get your money fast!"


Verified
4/5

2018-06-05

Quick process

"Good. Quick process. Easy "


Verified
5/5

2018-05-31

Fantastic service.

"Great experience. Will definitely use again in the future."


Verified
5/5

2018-05-30

excellent customer service.

"not only paid what was promised in a very timely fashion, but actually contacted me to say that i was getting more because i understated the condition of the phone. wow."


Verified
5/5

2018-05-29

Sold iphone 7

"This was a very easy experience.
From The online interface ,to getting a box to ship my phone to Gazelle, to receiving a check.

And Gazelle actually gave me more money for my iphone 7, than the online offer quotes.
That was a nice surprise, I would definitely recommend Gazelle!

JC
"


Verified
5/5

2018-05-25

First Class

"Boom!!! Do it! Very easy, fast payment, extremely fair price. "


Verified
5/5

2018-05-24

Great experience

"I sold three phones to Gazelle. They were willing to give me gaur prices on all phones. In fact, one was in better shape than they expected so they increased the offer. Could not have gone smoother!"

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Verified
5/5

2018-05-24

Great Communication

"I sent in two devices - the company was in communication with me every step of the way. I actually wound up getting a higher offer from Gazelle on one of my devices! It was a pleasant surprise. I highly recommend this company. "

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Pricing of products and services
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Verified
5/5

2018-05-24

Quick Process

"Gazelle made it very easy to turn my old iPhone into some cash. Highly recommend!"


Verified
5/5

2018-05-23

Quick and easy

"Sold two old phones through them. Everything went smoothly."

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Pricing of products and services
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