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Product & services pricing
2.50/5
Chance of future purchase:
1.67/5
Shipping & packaging:
2.50/5
Customer service:
1.67/5
Return/Replacement policy:
1.67/5

Verified
5/5

2018-05-02

Just Awesome

"They received my devices in a few days, once it was approved within minutes I received my gift card. "

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Verified
5/5

2018-05-02

Selling IPads

"I have sold six IPads to Gazelle."


Verified
5/5

2018-04-29

Excellent

"I sold several pieces of equipment and the timing and service exceeded my expectations once again. Thank you!! A+"


Verified
5/5

2018-04-27

So easy!

"Gazelle is prompt to respond to your request to sell phone and quickly sends box to you so you can send it back for payment. Check comes in less than a week. It couldn’t be easier! :) "


Verified
1/5

2018-04-26

Have yet to recieve check

"Was told I would get an email within 3-5 business days once my check shipped. Its been 7 business days and still no email or check..."


Rep reply posted 2018-04-26
A rep from Gazelle, Gazelle - Senior Representative, has responded:

“Hello Matthew, thank you for your review. I am showing that a check was mailed out for this trade on April 17th, 2018. Please give us a call at 1-800-Gazelle if you have not yet received your payment, so that we can verify your email and mailing address, and reissue payment. Thanks in advance, Gazelle ”


Verified
5/5

2018-04-24

Qucik and easy

"I have traded and purchased several products from Gazelle. It couldn't be more fair or easier. Awesome service! "


Verified
5/5

2018-04-23

"It was easy, fair priced and quick. A pleasure doing business with Gazelle. Thank you"


Verified
5/5

2018-04-23

Sold a 6

"Gazelle is very professional "


Verified
5/5

2018-04-23

Great service

"Using gazelle is so easy and fast way to sell your older cell phones."


Verified
5/5

2018-04-21

Better than expected!

"Selling two iPhones throughout Gazelle...recieved a quote for each (both had issues, but worked), which I was happy with. After sending them in (which was incredibly easy), I received a notice that they decided to upgrade my offer on one phone! Wow...who else does that? Great service, great company. "


Verified
1/5

2018-04-19

I have no idea where all the rave reviews are coming from!

"I have to suspect that most of the good reviews here are schills. No where else on the entire interwebs or in reality can be found so many glowing reviews for Gazelle. In fact you'll be hard pressed to find some other than those they cherrypick and post on their own site. Stay away. Sell your phone locally. Get market value. "

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Rep reply posted 2018-04-19
A rep from Gazelle, Gazelle - Senior Representative, has responded:

“Thank you for your review. We understand that our customers put a lot of trust in us when they trade in their electronics, and we take that responsibility very seriously. We're proud of the good reputation we've earned since we started the business in 2006. You can join others and connect with us on Facebook or Twitter. If you have concerns we haven't addressed here, we'd love to talk with you. Please call us at 1-800-Gazelle or contact us using our Ask a Question form.”


Verified
5/5

2018-04-18

A Company that sticks to their word

"I have sold several gadgets and I keep them all in mint condition. I've tried other places where they tell you what they will give you if your equipment is in bad, fair, flawless condition. But as soon as they get it, they have an excuse to pay you less.

Not with Gazelle. They get your equipment and they stick to what you rated your equipment. I KNOW I keep my things in flawless, like new condition and for another company to tell me it had a tiny scratch and keep my item and give me less money is not cool.

Gazelle is the ONLY place I have dealt with that gives you fair bucks for your old equipment.
"

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Verified
5/5

2018-04-18

Seamless

"Gazelle made it easy for me. Sent me the box, instructions and payment faster than promised. Thanks!! "


Verified
5/5

2018-04-18

Gold Star Service

"I've sold a phone and now a MacBook Pro. They paid on time and above the estimate. The process was so easy - send me packaging and I send it back to them. They even pay the postage. I will definitely use them again."


Verified
5/5

2018-04-13

Great Customer Service!

"I sent my iPhone in and selected "Good" condition. To my surprise, I received an email from Gazelle that stated my iPhone was in better condition than what I selected, and they gave me more money! I have never in my life heard of a company willingly offer more than what the customer agreed upon. This is the sign of a good honest company and this should not go unrecognized! Way to go Gazelle!"

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