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Product & services pricing
2.50/5
Chance of future purchase:
1.67/5
Shipping & packaging:
2.50/5
Customer service:
1.67/5
Return/Replacement policy:
1.67/5

Verified
5/5

2018-02-16

Will use again

"Hassle free and rewarding exchange "


Verified
5/5

2018-02-16

Great for me!

"I love the customer service with the flexible that I don't have to meet up with nobody. "


Verified
1/5

2018-02-15

Incorrectly identified iPhone SE and offered reduced price

"I agreed to sell my 16gb Rose Gold iPhone SE to Gazelle. I bought this phone unlocked directly from Apple. I used it on AT&T for almost 2 years. I used multiple different third-party sims when traveling internationally over the years. The phone is unlocked. After receiving it, Gazelle knocked the price down saying that the iPhone was locked to Sprint. Incompetent or dishonest? I'm not sure. I declined their reduced offer and will take my business elsewhere."

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Verified
5/5

2018-02-15

Amazing!

"I sent two phones to Gazelle. Got quotes - and when they received one of the phones they actually INCREASED the quote! Who does that? I was amazed! Fast, prompt, seamless. It was such an easy process! I received the checks within ten days of sending out the phones. And the emails as to the status of the transaction was very helpful! I knew exactly when they received the phones, when they were checked, approved and payment sent! I would heartily recommend Gazelle if you have phones you no longer need Sure, you might get a few more dollars selling it yourself - but who needs the hassles! This is a great solution! Thank you Gazelle!"


Verified
5/5

2018-02-14

Super Easy!

"Easy and fast! Got a good price too!"


Verified
5/5

2018-02-14

Payment was even bigger than expected!

"Love recycling my old devices and getting paid! Thanks to Gazelle, I doubled the amount for a phone that wouldn't power on, after they assessed it. "


Verified
5/5

2018-02-14

Easy experience

"Every step of the process was made easy. "


Verified
5/5

2018-02-13

Very Easy

"Answer a few questions, the box comes in the mail, send your device and WAM you have your money. "


Verified
5/5

2018-02-13

Couldn’t be easier!

"Quick and efficient! Free shipping label was a nice bonus!!"


Verified
1/5

2018-02-13

No Money

"I’m still waiting on my check. It’s been two weeks and no one can tell me where it is. They won’t even reissue it for four more days. Ridiculous. You now have my phone and I have no money. No, I don’t recommend Gazelle. "

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Verified
5/5

2018-02-12

посилка

"купив все добре , дякую, задоволений"

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Verified
5/5

2018-02-12

Excellent and Very Fair

"I was blown away when they came back to me a few times offering me MORE money than their initial offer. They are fair and fast and I would recommend Gazelle to everyone. I have a business and I’ve had some awful experiences, ok experiences and very few exceptional experiences. Gazelle is exceptional - I would do business with them again and again."

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Overall product shipping and delivery process
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Verified
5/5

2018-02-09

Easy Peasy

"Minimal time to complete process via the computer, send phone and wait for check. Great service. "


Verified
5/5

2018-02-09

iPhone sale

"Easy phone sale, process made total sense and payment was quick!"


Verified
5/5

2018-02-09

So Easy!

"Getting money for my old cell phones was so easy. I went online and chose my devices. Gazelle sent me a prepaid shipping label. I mailed them off and had my money in less than a week. Awesome!"