"This experience was great and easy. It took the later end of the 3-5 business days to receive the check, but I did receive it. It would be nice to be able to track when a check is sent. "
"I recently sold my iPhone 6 to Gazelle and it was a great process. I requested and received a box to send my phone and I received that very promptly. I received my check within about a week from the time I mailed the phone to Gazelle. The whole process was very easy and fast."
"Easy process from start to finish. Can't wait to use them again. Thanks, Gazelle."
"Title says it all! Gazelle is so easy to use always use them"
"Just as review title says...no hassle, no hold ups! "
"I ordered a phone over the weekend from Gazelle and patiently waited 4 days for my phone. I called to check the status of the phone today, Tuesday, and was told that the shipping label had not been prepared yet, but would be ready latest Thursday. Then I was told that the phone would be shipped out after that and most likely arrive next week (over a week from when I ordered it). Later in the afternoon I received an email saying that something was wrong with the phone and could not be sold so I would be given a full refund. I hoped that such a highly rated company would examine their phones before putting up for sale, and disappointing a phone-less customer. Now I have to wait for the refund to process so that I can continue my search for a new phone to replace the broken one. As a working mother of 2 toddlers, I don't have time to mess around with being out of contact and hard to reach. Very disappointed, and I definitely won't be considering Gazelle again for any future purchases. "
"Everything was made so easy! Shipping to payment!"
"very simple, easy to follow directions with fast service and emails to update status"
"Excellent and timely service! "
"Everything was easy to do, took very little time and was as promised."
"Great experience and received payment fast!
Will use them again."
"I was so surprised that they looked at my device and gave me more than I had thought it was worth! Great company to work with!"
"I bought one from them in December, didn't work. Tried to contact to return, after 3 attempts they gave me return authorization. The phone was delivered and returned to them over 2 weeks ago and I still have not received the refund. It took another 3 times to contact them only to be told they don't know where the returned phone went. DO NOT BUY FROM THEM. Go on Ebay."
"2nd time I've sold an old iPhone to Gazelle. Both times they walk me through the process of ensuring the phone is wiped and unlocked so Gazelle can pay me the value we agreed on. Thanks Gazelle for making this a painless process. "
"I sold my cellphone, it was quick, easy and got paid well for it. "