ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
2.50/5
Chance of future purchase:
1.67/5
Shipping & packaging:
2.50/5
Customer service:
1.67/5
Return/Replacement policy:
1.67/5

Verified
5/5

2018-01-18

Great Service

"Fair trade in prices and quick payment. "


Verified
5/5

2018-01-17

Easy, fast service for phone trade-in

"I had two old phones that I needed to sell: an iPhone 7 (not that old) and a Motorola Droid Maxx (older). The process is simple: you go online, you find your phone version, you appraise it as fair, good, or like new, and then Gazelle tells you a price. Within a week, you have a box in the mail to send your device in, and 3 business days later, you have the dollar amount appraised to you in your Paypal account. It's very easy and fast. The only negative is you'll get less than what you could get on the open market, but then you have to deal with selling it, listing it, etc. So while you take a hit on price, you make up for it in convenience."


Verified
5/5

2018-01-17

Fast and helpful

"I got my payment immediately and I even got a boost in my payout because they thought my device was in better condition that what I stated. Highly recommend."


Verified
5/5

2018-01-17

A great company..

"I have sold them three of my items over a period of time. They pay top dollar and give you your money quickly. A great company to deal with."


Verified
5/5

2018-01-17

Excellent!

"It is so efficient, and easy! Love this service. "


Verified
5/5

2018-01-17

Really easy process, and very fair

"It was very easy, with a fair price, shipping was very easy. thank You"


Verified
5/5

2018-01-16

Could not be easier.

"Put your device in the box, get your check in the mail.
"


Verified
5/5

2018-01-16

Great service

"Easy to use and worked great"


Verified
5/5

2018-01-16

Great service!!

"Great experience selling my old Samsung S7. Transaction was made so easy. Would definitely use it again."


Verified
5/5

2018-01-15

Sold my Cell

"Second time selling a no longer needed cell phone to Gazelle . It's quick easy and i got cash for something I no longer used. "


Verified
5/5

2018-01-15

Thank you Gazelle!

"My daughters 1phone 7 froze up and we thought we were stuck with a broken phone. Gazelle bought the phone from us and we were able to recover some of the cost. Such a relief."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-01-15

Solid

"A little low on value but easy experience"


Verified
1/5

2018-01-14

Phone Misidentification

"Incorrectly identified my device (S7 vs S7 active) lowering the price of both phones sent in for sell by $100. The phones were marked with the device name and code in the phone that I entered online. I lost more money in shipping that I would have gotten for the device. Will not do business with this company again."


Verified
5/5

2018-01-13

Simple!

"So convenient and easy to do."


Verified
5/5

2018-01-11

Fast

"It was super fast and easy. Any time I have devices to get rid of I will go through gazelle. "