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Product & services pricing
2.50/5
Chance of future purchase:
1.67/5
Shipping & packaging:
2.50/5
Customer service:
1.67/5
Return/Replacement policy:
1.67/5

1/5

2022-07-05

Horrible service

"They canceled my order without any notice, and when I called and was 20 min waiting, i have been told that the devise is out of stock"

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Verified
5/5

2022-07-04

A Great Service

"Gazelle offers an easy way to sell devices! They have great customer support as well! I highly recommend them.
Thank you, Gazelle!
"

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Verified
5/5

2022-06-29

Super Easy and great pricing!!

"I’ve sold a couple phones now to gazelle and it has been a very good experience. Sold my dads Samsung FE S20 to them and a iPhone 12 Pro and both offers were great. So much better to do it this way than deal with selling it online like Facebook, Craigslist. I was offered $586 for trade in based on condition and they upped my offer to $601 since it was in perfect condition. But normally companies won’t just pay you more like that. Shows they are very honest and an awesome company to deal with. I’ll be posting a full review soon to give the whole run down of how everything works and my opinion on the experience. It’ll be on www.sheepeys.com ( sheepeys finance ) we are a finance website/blog and love to write about great companies like this!! Thanks Gazelle!"

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Verified
5/5

2022-06-21

Quick payment and easy process

"This was a great way for me to make money off devices I am not longer using. Recommend. "


Verified
5/5

2022-06-14

As Advertised

"Process was easy and efficient. They did exactly as they promised in under 10 days, "

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2/5

2022-06-14

They will lower your price for “scratches”

"If you are OK with accepting whatever you get and waiting 3+ weeks, this is a great site for you. You will never get what you were initially offered because they will claim you have scratches regardless if there are any or not. You will wait for about a month before you get the lower price they’re offering and even longer to get it deposited. I had a phone I would’ve ended up throwing away anyway, so for my cracked XS iPhone I got 44 bucks. Nice used phones, I would not recommend. "

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1/5

2022-06-11

Bait and trap

"Bait and trap. Do not sell to them."

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Verified
5/5

2022-06-05

Great service!!!

"I have had three experiences with Gazelle- all positive! They have a quick response time in shipping the box/sending a check, the price is more than fair, and all their communication is happy and positive! I'll be a return customer for life! "

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Verified
5/5

2022-06-02

Gazelle is awesome!!

"I have had 2 5 star ⭐️ Experiences with Gazelle. I will always come here with any phone or tablet sale I need to do. Superb!!"

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Verified
5/5

2022-06-01

Good service and prompt response.

"Our trade in experience was quick and easy. We have used Gazelle several times with no problems."


Verified
5/5

2022-05-18

Smooth Transaction

"Everything from the beginning to the end of my second transaction was quick "

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Verified
5/5

2022-05-02

Easy to do

"Easy to navigate the website and send in my package"


Verified
5/5

2022-04-29

great experience selling

"quick and easy and received best price "

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Verified
5/5

2022-04-26

Excellent

"Process was easy and I got more for my iPad than they originally quoted. Very pleased"

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1/5

2022-04-22

Waste of time

"Sent them my old iPad, iPad 7th generation 10.2" 32GB WiFi + 4G LTE Unlocked. The iPad had a screen cover on it at all times and was in a protective case at all times. I removed all protective items, cleaned the iPad, it had no scratches on the back of the case and zero screen scratches. It looked almost brand new. I followed their faq on how to prepare the iPad before sending. Once they received my iPad, they claimed I had not prepared the iPad properly and that it had extensive scratches on the screen that dropped the value from $164 to $12. I told them to send my iPad back. I’d rather donate it than accept their lie. "

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