"I still haven’t received my glasses. They were sent to the wrong address. Upon receiving them back they did not expedite the delivery to me. I ordered them over a month ago. "
"Both pairs fit well and give my eyes what they need."
"Never received the glasses"
"All features at a great value for the money"
"so easy and convenient glasses are absolutely sturdy and will last a lifetime"
"Was worthy to wait about a month. Really good! "
"I ordered from Goggles4U and was very impressed. I loved my glasses. I am ordering some more right now!"
"Great price. Glasses were delivered. They look good. Communication is a little odd. Took about a month to receive. Overall I am happy. Wanted to try progressives. "
"I saved so much money and I love their glasses "
"HAD TO FIND GLASSES THAT WORK WITH MY PRISM BUT AFTER THAT, EASY PEASY"
"Very happy with glasses and price. Slow delivery but they made it! "
"Enjoyed looking at all the different styles available and the great pricing!
Looking forward to receiving my first pair from you!"
"prices are great just don’t like how it charges extra for tiny to be added to sunglasses especially if they’re already supposed to be sunglasses "
“Hi Anna,
Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the additional charge for tinting sunglasses.
To clarify, every frame on our website can be ordered with tinted lenses. However, some frames are recommended for tinted lenses but can also be ordered with clear lenses. We do not charge anything for standard clear lenses. The additional charge for tints is due to the tinting process, which requires extra time and work to ensure high quality.
We appreciate your understanding and thank you for choosing us.
Regards,
-Goggles4u”
"I already ordered a pair with grey tint and wanted to try them with a brown tint! I love these glasses! The best eyewear ever!"
"It took more than 3 weeks to receive my order which had broken glasses. Both pairs had a damage. One pair had a cracked lens and the other had a nose piece broken off."
“HI Customer,
We are truly sorry for the inconvenience you've experienced with your recent order. Receiving broken glasses, especially after a long wait, is certainly not the experience we aim to provide.
We have escalated this issue with our relevant team for further investigation. We can see that you are in contact with our customer support team, and we assure you that your issue will be resolved to your satisfaction.
To offer the best possible prices, our glasses are produced overseas, which can result in longer delivery times. We appreciate your patience and understanding in this matter.
Thank you for bringing this to our attention.
Regards,
-Goggles4u”
"Quick and easy ordering and can't wait for my order "
A rep from Goggles4u, Goggles4u, has responded:
“Hi Randy,
We sincerely apologize for the delay with your order. We understand how frustrating this has been for you.
To offer the best possible prices to our customers, we produce our glasses in overseas production facilities, which can result in longer shipping times. We offer two shipping methods:
The Standard Shipping option was selected for your order, and we see that it is currently in transit. It is expected to be delivered within the next few days.
Thank you for your patience and understanding.
Regards,
-Goggles4u”