"I still haven’t received my glasses. They were sent to the wrong address. Upon receiving them back they did not expedite the delivery to me. I ordered them over a month ago. "
"Exact prescription and good looking sunglasses at a great price!!"
"The promo code I got in my email today it wouldn’t let me use "
"Great customer service..can't beat the price either "
"I absolutely love Goggles4U’s glasses. I have ordered several pairs. They are very durable. Have not had one pair break on me! Customer Service is great as well!! Highly recommend Goggles4U :)"
"Navigating the site was easy as was finding the necessary measurements of the glasses. I wish there was a place to add remarks to the order. As this was my first time ordering, i would have felt better if I could indicate several
factors."
"I recently had a stroke and was stuck in the hospital where both my contact lenses had fallen out. I was blind and broke and needed struggling to see, which was giving me a headache. I luckily had my eye glass prescription from 2023 and just enough money to order a modern pair of glasses that arrived at the hospital in about 3 days. I received plenty of compliments for a.pair that only cost $32 to the door! They hold up well, look great, and the prescription lenses are accurate. Definitely about to order my next pair through them soon! "
"I had an issue with my login which was dealt with efficiently and effectively.
Quick response to emails in spite of time zone difference. "
"Cheap, sturdy, and reliable. Better than any other store that over charges you for a pair that doesn’t last even a year. "
"Customer service was amazing and it was super easy to put prescription in and the price is amazing! Don’t pay for priority shipping an extra $5 and they aren’t even in the U.S yet. (I ordered the 2nd and it’s the 7th.) It's going to take just as much time as standard. "
"happy customer. will buy again"
"it was smooth and easy. i really liked the mirroring tool"
"It's always good with out getting pushed by sells person, trying to get You out the door "
"The production completed month ago and still no trace of the order. It makes no sense to order with you anymore "
“Hi Ram,
We want to express our deepest apologies for the delay in your order. We understand how frustrating it must have been. Unfortunately, the delay was caused by an extended customs check, which is beyond our control. However, we acknowledge that this experience falls short of the standard we aim to provide, and we are truly sorry for the inconvenience.
We can see that your order has now been successfully delivered. We realize that this resolution has come much later than expected, and we deeply regret the frustration and inconvenience this delay has caused you.
We value your business and are committed to ensuring that such issues do not occur in the future.
Thank you for your patience and understanding during this time. We appreciate your continued trust in us.
Regards,
-Goggles4u”
"I liked the choices and feel like the glasses will be good quality"
"You flip around and don’t realize you’re now in PayPal accidentally. Even from your page it’s confusing to pay!"
“Hi Domanic,
We sincerely regret the difficulties you encountered while placing your order on our website. We’ve escalated this issue to the relevant team for a thorough review and investigation.
It’s good to see that your order was successfully placed. However, if you experience similar issues in the future, please don’t hesitate to reach out to us via live support, either by phone or live chat, so we can assist you in real-time.
Regards,
-Goggles4u”
A rep from Goggles4u, Goggles4u, has responded:
“Hi Jody,
We apologize for the trouble you've had with the discount codes. We understand how frustrating this must be and appreciate your patience.
Please be aware that all coupons are subject to specific terms and conditions to ensure you get the maximum benefit. Upon reviewing your order, we found that you selected rush shipping, which unfortunately does not qualify for the same discount codes.
For similar issues in the future, we recommend contacting us in real-time via phone or live chat. This way, we can provide immediate assistance and help you fully utilize your discounts.
Thank you for your understanding, and we look forward to serving you better in the future.
Regards,
-Goggles4u”