"Did not receive delivery on the day I was told. Called and was very dissatisfied with the response from the delivery service. Finally got to the web CS and was told they were sorry and they would give me a $25 gift card in the mail. This was still not making up for my lost sleep and time for the delivery. PLUS the fact that I work third shift and had to stay up all day to find this out! So I then had to stay up the next day to wait for the delivery. I received a call saying we are 35 minutes away. Two hours later I had a delivery! Not a happy customer with the web delivery BUT the people who delivered were very nice and CS from them was great! That is why you have 4 stars. Otherwise it would have been 2...not good! "

"I found the microwave elsewhere, but hhgregg had a sale which was excellent. Then they promised a % off the sale price if I registered my email.I did and they came through as promised. I ordered the microwave and picked it up - or rather they put it in my vehicle. Great service with a smile. Appreciated! Oh and I like the microwave too!"

"I placed my order on 02.19.2016, and my order arrived at my door 3 days later. Thanks HH Gregg "

"The TV was delivered right on time and was in excellent condition. The TV beautiful color and it extremely clear picture."

"HH Gregg worked with my wife and me when we NEEDED a new washer and dryer and I WANTED a 55 inch TV that was on sale at a great price. The salesperson put several coupons and deals together and both of us left with what we needed."

"I am impressed with the delivery men, I just wish they would have left the stand that was on our old dryer or asked if we still wanted it, I would have at least wanted all my hangers that were left in it. I was a little worried about my back since the dryer was not on a stand but so far so good! I would most definitely purchase an appliance from HH Gregg again."

"Placed an order on a Tuesday and paid express shipping to receive within two days. On Thursday received a call which I missed and a voice mail from HH Gregg to say that they needed to verify my order before it was shipped - what ??? I was too busy to call so I asked my Husband to call. I guess they got what they needed and said they would get to us by Sat. On Monday still haven't received. Pulled order up online to show it was still being processed. SO I called and was put on hold for 45 minutes for them to find out where my laptop was. It had not been shipped so they sent it TWO days later. Said they would credit us the shipping so i'll keep an eye on that. Will not order online from there EVER again. "

"The item I wanted was not available in the store so I ordered it on line to be delivered to the store in 3 days. Much to my surprise, I got an email later in the day that I placed the order saying that it was now available for pick up! Outstanding!"

"I was hoping to get my tv as specified on my paper work which was on the 24th to watch the Xavier Vs Villanova game on my new 58 inch tv, however I was advised it won't be in until later this week.. It's killing me!!"

"After ordering a refrigerator and dishwasher, which I have yet to be delivered, a coupon was sent to my email that would have saved me an additional $187 over the coupon originally utilized. I was told that I could not take advantage of the additional savings. Seems that as long as the items had not yet been delivered any sale including those up to 30 days after delivery would be covered. Well! have must spend an additional $5000 in the near future and now am not sure if I will spend that money with HHGREG. Delivery expected on 02/26/2016."

"I was shopping for some speakers and doing the typical comparison shopping when I stumbled across the deals hhgregg was offering. I knew about hhgregg and knew they were a reputable company as opposed to one of those scam websites that offer prices too good to be true and then try to upset customers after the initial order, but I had never actually done business with them since there are no hhgregg retail locations in my area.

I took a chance since the price of the speakers I wanted was far below anyone else was offering (due to a sale) and as luck would have it my order was high enough that I qualified for free shipping. The speakers arrived several days later and i was already impressed. Most companies just slap a sticker on the factory box and send it through UPS or FedEx etc. but hhgregg actually took the time to wrap the entire box with two layers or shipping paper. It was completely sealed on all edges with tape and the interior box was fully protected. For anyone who wishes to keep the original boxes for future use this would be great, but it also added an extra layer of protection from the elements and helped disguise the contents from would-be thieves.

I have a lot of packages shipped to me and I don't remember the last time anyone took such care. I was impressed to say the least. Beyond that the order process was painless, the prices were excellent, and I have zero complaints. They even emailed me a coupon which I can use on my next purchase - and I will be using that shortly to buy the matching center channel speaker I need to finish my home theater.

Based upon my experience I'd recommend hhgregg to anyone. The only minor annoyance I can share is the fact that they now have me on their email list and since my order a bit over a week ago I've already received four or five emails from them. I'll likely unsubscribe in the future so it isn't a big deal and I understand this is standard practice for online retailers so it wasn't unexpected.

All things considered I have had an excellent interaction and as the title says i will be shopping with them again."

"Love my new range...delivery. Delivery men were fast and friendly."

"I doubt hh gregg will post this review. I called the store and went to order my items, they said they can't do any transactions over the phone. I was told there was plenty of what I wanted in stock and if I ordered before 6pm I could just pick up in stores the next day. I ordered on line and it said I either wait 2 weeks to pick up or pay $130 shipping and have it in three days, not waiting three weeks for my couches I paid the shipping. The next day hh gregg sends me an email for %25 off my next purchase and free shipping. hh gregg is the worst, I will never buy from them again!!!"

"Running Prez day sale of $200 off appliances totaling over $3k they offered "an extra 11% for six hours only", and to thank us, but did not deliver!
Their customer service stinks, hold time an hour, supervisor called back a full week later after our request and hung up on us after a three thousand dollar order!
Never again "

"We ordered a gas range on a Wednesday around noon and it was delivered by 5:30pm on Friday. The price was good - comparable or lower than other places we looked. But...despite a clear statement that basic delivery included gas hookup if the shutoff valve was directly behind the appliance, the product was delivered and we were told nope, we aren't prepared to install... Seems the catch is that there is a "free delivery" for items over $497 (ours was), and in the fine print, that excludes installation. Well, it would have been nice to be able to decline the free delivery and get the installation service, but the online ordering process just didn't seem to let that happen.

So, a cautionary note to others - if you get with the free delivery - even if you didn't intend to do so, be prepared to do the install yourself (and haul away the old appliance - another up charge not offered, at least not obviously, online)."