"Need more pics of the back of the bras"
"The purchase process was very easy"
“Thank you so much for your wonderful feedback! We're thrilled to hear that you found the purchase process easy. Your satisfaction is our top priority, and we’re excited to continue providing you with seamless experiences. Happy shopping!”
"I tried to pay with my Humana PPO Spending Account Card, but it would not accept payment. Please help those whom are given these benefits, the ability to pay with Savings Card!"
“Thank you so much for your review! We appreciate your feedback regarding the payment options for the Humana PPO Spending Account Card. We're always striving to improve our services and your input is invaluable. We’ll definitely pass along your suggestion to our team to explore enhancing our payment methods for customers utilizing benefits like yours. Your experience matters to us, and we’re here to help make your shopping experience the best it can be!”
"I found the post-mastectomy products I was looking for and other products in the sale category that I can add to my med supplies."
“Thank you so much for your amazing review! We're thrilled to hear that you found the post-mastectomy products you were looking for, as well as great items in the sale category to add to your med supplies. Your support means the world to us, and we're excited to keep providing products that lift you up!”
"Don't like that purchase means I agree to Privacy Policy (too long to read) and Terms of Purchase (too long to read). Both should be no more than 200 words each."
“Thank you for your feedback! We appreciate you taking the time to share your thoughts with us. Transparency is important, and we understand that lengthy documents can be overwhelming. Your suggestion about concise versions of the Privacy Policy and Terms of Purchase is valuable, and we’ll definitely take it into consideration as we strive to improve the customer experience. We're thrilled to have you as a customer and are here to support you in any way we can!”
"Very easy to order from website"
“We’re thrilled to hear you had such a fantastic experience ordering from our website! Your feedback means the world to us, and we’re so glad you found it easy to navigate. Thank you for taking the time to share your thoughts!”
"Make your ordering process more simple"
“Thank you for your feedback. We understand that a complicated ordering process can be frustrating, and we appreciate you bringing this to our attention. We're constantly working to improve our website and make it as user-friendly as possible. Your input is valuable, and we will take it into consideration for future enhancements. If you have any specific suggestions or need assistance with your current order, please let us know.”
"Absolutely shocking!
Total waste of time and money!"
“I’m sorry to hear about your disappointing experience. It’s understandable to feel frustrated when a product doesn't meet your expectations. We truly value your feedback and want to help resolve any issues you may have encountered.”
"I haven't received my product yet!"
“I'm sorry to hear that you haven't received your product yet. This is certainly not the experience we want for our customers. Please check your order confirmation for tracking information, and if it’s still unclear, feel free to provide your order number here so we can assist you further. We want to ensure you get your product as soon as possible. Thank you for your patience.”
"These are the best feeding tubes"
“Thank you so much for your amazing feedback! We're thrilled to hear that you think our feeding tubes are the best! Your satisfaction means the world to us, and we appreciate you taking the time to share your experience. Keep enjoying the benefits!”
"Fast shipping! Reasonable prices! Easy to use website"
“Thank you so much for your fantastic review! We're thrilled to hear that you had a great experience with our fast shipping, reasonable prices, and user-friendly website. Your feedback truly motivates us to continue providing top-notch service. We can't wait to serve you again soon!”
"SOME WHAT GOOD LITTLE CONFUSEING WEB PAGE"
“Thank you so much for your feedback! We are sorry to hear that you have to face the confusion throughout the website. We will further make sure that our customers don't have to face these issues anymore.”
"Two items ordered and paid for have not arrived."
“We're sorry to hear about the incomplete order and understand how frustrating this can be. Our team is working to get your order released on priority. We will let you know the tracking details as soon as the order ships out. Thank you for your patience.”
"Everything was ok in the order process"
“Thank you so much for your fantastic review! We're thrilled to hear that everything went smoothly with your order process. Your satisfaction means the world to us, and we appreciate your support!”
"new to using walker. needed socks to preserve floors in the house. very grateful you carried them. thank you."
“We're thrilled to hear that our socks are just what you needed to protect your floors! It's wonderful to know you found exactly what you were looking for. Thank you for sharing your experience with us! Your satisfaction means the world to us!”
A rep from HealthProductsForYou, HPFYCustomerCare, has responded:
“Thank you so much for your feedback! We understand how important it is to see all angles, and we appreciate your suggestion for more pictures of the back of the bras. Your input helps us improve, and we’re always looking for ways to enhance our customer experience. Keep an eye out for updates!”