"after looking for filters for my older cpap machine i tracked them down but they would not ship to canada, however we did a workaround and the filters will be on the way shortly!!!!"
"Struggled long & hard to find your company to fill my need for the Curity brand 4x4 gauze pads. Thank you all."
“Wow! Thank you so much for your fantastic review! We're thrilled to hear that you found exactly what you needed with our Curity brand 4x4 gauze pads. It's our mission to make sure you have access to the products that help you the most. We appreciate your support and look forward to serving you again!”
"2 nd. time I,ve ordered,.---also will see."
“Thank you so much for your continued support and for taking the time to leave a review! We're thrilled that you've chosen us for your second order. We're here to ensure you have a fantastic experience, and we can’t wait to see how your next order goes!”
"I was able to find an xs left hand product that I could not find elsewhere. That made me happy. The cost of mailing was the same as the product, doubling the expense. That did not make me happy. "
“Thank you for your feedback! We're thrilled to hear that you were able to find the XS left-hand product that was hard to come by elsewhere. It’s all about making our customers happy with the right products! We understand that shipping costs can be a bit of a bummer, and we appreciate your insight on this. Your satisfaction is important to us, and we’re constantly looking for ways to improve. Thank you for sharing your experience with us!”
"I have this item and wear them and feel very comfortable in them. Website was very comfortable and easy to use."
“Thank you for sharing your awesome experience! We're thrilled to hear that you found the item comfortable and that our website was easy for you to navigate. Your positive feedback means a lot to us, and we’re excited to continue providing you with great products and service!”
"Always a good experience with getting Health Products"
“Thank you so much for your fantastic review! We're thrilled to hear that you consistently have a great experience with Health Products For You. Your satisfaction is our top priority, and it motivates us to keep providing the best service possible. We can't wait to serve you again!”
"Just bought another sling. I'm tired of washing the same one the night before!"
“Wow, thank you so much for your amazing review! We're thrilled to hear that our sling is making your life easier. It’s fantastic that you found it so convenient that you're getting another one! We appreciate your support and look forward to continuing to provide you with products that simplify your routine. Happy shopping!”
"Very good price and very fast delivery thank you"
“Thank you so much for your fantastic review! We're thrilled to hear that you found our breathing tubes at a great price and appreciated the fast delivery. Your satisfaction means the world to us, and we can't wait to serve you again soon!”
"You had the reacher that is like my old one that broke."
“Thank you so much for your amazing review! We're thrilled to hear that you found the perfect reacher to replace your old one. It's wonderful to know we're helping you find the products you need. Your satisfaction means the world to us!”
"Picking the product was fine but the checkout experience was not. It wouldn't load for more then a half an hour. Even though I had received an email today before I ordered that said this weekend shipping would only be $ .97 on all orders and the code to use. It wasn't accepted and I was charged $9.99 shipping fees."
"shipping price could be lower"
"AMAZING!! I was able to find what was looking for $10 dollars cheaper than other competitors!!! I signed up for alerts for newsletters, so I will know when there might be products on sale that I use, so that the savings I get, will actually be an amount that actually does make a difference. Thank you so much!!!"
“We're thrilled to hear your excitement about our low prices! It's fantastic that you found exactly what you were looking for at a better price—savings that truly make a difference! Signing up for alerts is a smart move; we're committed to providing great deals and product updates. Thank you for sharing your experience, and we can't wait to help you save even more in the future!”
"very easy to navigate your website. and find what you are looking for. if this order works out I will sure reorder from you."
“Thank you so much for your fantastic review! We're thrilled to hear that you found our website easy to navigate and that you were able to find exactly what you needed. We can't wait for you to receive your order, and we're excited about the possibility of serving you again in the future! Happy shopping!”
"Shipping is to much for a week long process"
“I understand how frustrating it can be to experience delays, especially when it comes to medical needs. We strive to provide timely service, and I apologize for the inconvenience you have faced with shipping. Your feedback is important to us, and we will work on improving our processes to ensure faster delivery in the future. If there's anything specific we can assist you with right now, please let us know.”
"So often people respond only if there is a complaint. Pramaan was very informative, helpful and polite. He filled an order I had been wanting for a LONG time."
“Wow, thank you so much for your incredible feedback! We're absolutely thrilled to hear that Pramaan provided you with such informative and helpful service. It's wonderful to know that he was able to assist you in getting the order you’ve been wanting for so long! Your kind words inspire us to continue delivering exceptional service. We truly appreciate your support and hope to assist you again soon!”
A rep from HealthProductsForYou, HPFYCustomerCare, has responded:
“Wow! We're thrilled to hear you found the filters you needed for your CPAP machine and that you were able to work out a solution for shipping to Canada! It’s always great when our customers can get the products they need, and we appreciate your persistence in tracking them down. Thank you so much for sharing your experience with us! We hope you enjoy your new filters and that they keep your machine running smoothly!”