"I am very happy this company has this! I got my original bottle from GNC years ago on sale and I love this stuff! GNC does not carry it anymore. Thank you again for having it.
-Megan"
"Orders arrive on time and as expected. I have been a customer for years and have always had a good experience even when there was any kind of an issue. Happy Customer!"
“Wow, thank you so much for your amazing review! We're thrilled to hear that you've had such positive experiences with us over the years! Consistent delivery and customer satisfaction are what we strive for, and it’s wonderful to know we’ve hit the mark for you! Your loyalty means the world to us, and we're here to ensure you continue to have a fantastic experience. Happy to have you as part of the HealthProductsForYou family!”
"redid three time checkout
took too long for system to accept passed word sent by you. cost me 20 unnecessary minutes. It was fair but not worth again to try to save money, Next time I will strongly consider to go to Amazon. would have been ordered in 15seconds.
Thank you for reading my thoughts."
"Haven't been able to get these inserts from my regular supplier"
“Thank you for sharing your experience! We're thrilled that you found our inserts when your regular supplier couldn't provide them. Your support means a lot to us, and we're here to ensure you have access to the products you need. If there's anything more we can do to make your experience even better, just let us know!”
"Your website showed a product as in stock so I ordered it, and needed it in a rush so paid for the fastest shipping. Did not receive any notifications about the product being on backorder. It took 2 business days for your website to show that information on the order page, which I saw only by going there to check. So absolutely unacceptable inventory information on your website, and unacceptable lack of communication after placing the order."
“I understand your frustration regarding the delay of your order. We had canceled the order as per your request and we will be refunding for your order”
"I should have been able to check out as a guest"
“Thank you for sharing your feedback. We understand that the sign-in process can be frustrating, especially when you prefer a quicker guest checkout option. Your experience is important to us, and we will consider your suggestion to improve our checkout process. If you have any more thoughts or need assistance with your order, please don't hesitate to reach out.”
"Difficult to know as it's my first time here."
“Thank you so much for your awesome review! We're thrilled that you're excited about your experience with us, especially since it's your first time. It's our mission to provide you with exactly what you need, and we're here to help every step of the way. If you have any questions or need assistance, don’t hesitate to reach out. Happy shopping!”
"Super easy to find product I needed."
“We're thrilled to hear you found exactly what you were looking for! It’s fantastic that our site made your shopping experience so easy. Thank you for your wonderful feedback!”
"Had difficulty in initial access to order products. Checked on status of order 2 days after the placing order and was told the item was out of stock. No time frame for when item would be available. Very frustrating as item was needed ASAP. SHOULD HAVE TOLD ME THE ITEM WAS OUT OF STOCK WHEN PLACING ORDER. "
“Thank you for your feedback! We're thrilled that you took the time to share your experience with us. We're sorry to hear about the frustration you faced with the availability of your order. Our goal is to keep you informed, and we appreciate you bringing this to our attention. I want to inform you that your order has been canceled as per your request and we will be refunding your money. Your experience is important to us, and we hope to serve you better next time!”
"I would like to be able to call and talk to a human. "
“Thank you so much for your feedback! We're thrilled to hear you had a positive experience overall. We request you to please give us a call at 866-316-0162 and our Customer Service Representative will assist you with all of your concerns”
"you responded promptly, gave timely service"
“Thank you so much for your wonderful review! We're thrilled to hear that you experienced good service and are happy with our products. We truly appreciate your feedback regarding pricing and will certainly keep it in mind as we continue to improve. Your satisfaction means a lot to us, and we're glad we could assist you promptly! Thank you for being a valued customer!”
"first time order went very well"
“We're thrilled to hear that your first order went so smoothly and that our product was easy to use! Thank you for your kind words and for choosing HealthProductsForYou. We're here to support you, and we can't wait to serve you again!”
"It took forever to order. I have the other web site but they didn't seem to have them. Did chat had to change web sites to get what i needed. Took a long time to do all this. "
“I'm sorry to hear about the difficulties you experienced while trying to place your order. It can be frustrating when things don’t go as smoothly as expected. We strive to make the ordering process as simple as possible, and I appreciate your feedback regarding the challenges you faced. If you still need assistance or have any questions, please don't hesitate to reach out, and we'll do our best to help you more efficiently in the future. Thank you for your patience and understanding.”
"I ordered, waited and then received an email saying my order was delayed approximately 10 days. WHY? No reason, just took my money and I'm waiting..."
“I understand how frustrating it can be to wait longer than expected for your order, especially when you haven't received an explanation for the delay. We strive to provide timely updates and fulfill orders as quickly as possible, and I'm sorry that we fell short in this instance. I had informed the processing department to take your order on priority and we will get in touch with you with the tracking details. Your satisfaction is important to us, and we want to ensure you receive your order as soon as possible.”
"It was ok had a hard time placing in the cart"
“Thank you so much for your feedback! We're thrilled you took the time to share your experience. We're sorry to hear you had some trouble with the cart, but we appreciate you bringing it to our attention. We're always looking to improve, and your insights help us do just that! If there’s anything we can assist you with, please let us know. Happy shopping!”
A rep from HealthProductsForYou, HPFYCustomerCare, has responded:
“Thank you so much for your amazing review, Megan! We're thrilled to hear that you love Caralluma Fimbriata and that you found it with us! It's fantastic to know that we could provide a product that holds such value to you. Your support means the world to us, and we’re here to make sure you always have access to the products you love!”