"Yuvraj was easy to understand , courteous and professional. Yuvraj is an asset for your business."
"Thanks for a good product."
“Thank you so much for your awesome review! We're thrilled to hear that you’re happy with the product. Your support means the world to us, and we’re excited to continue providing you with great products!”
"Finding the product was very easy and took no time in ordering, very efficient."
“Wow! Thank you so much for your amazing review! We're thrilled to hear that you found our website easy to navigate and that your ordering experience was quick and efficient. Your satisfaction is our top priority, and it’s wonderful to know we hit the mark! Happy shopping!”
"It was easy to access prior orders, so reordering was fast."
“Thank you so much for your amazing review! We're thrilled to hear that you found it easy to access your prior orders and that reordering was a breeze! Our goal is to make your shopping experience as smooth as possible, and it's fantastic to see that reflected in your experience. We appreciate your support and look forward to serving you again soon!”
"Ostomate here! Finding the products you prefer is tough, and after an extensive search - I believe I may have found a new health carrier for my supplies. I have placed a rush order being entirely out of needed supplies and having issues with the current medical supplier again on another delayed order - out of pocket again to gain the supplies they don't have and have held hostage to what is in stock due to some system glitch on their end for the ongoing necessary items I must have in stock that keep me from hospitalization. So, thank you for the stocked items and ease of use of the website! You have earned a new customer based on this alone. Ostomates are a community and communicate due to the ongoing sharing of situations such as these. You have helped in a severe matter by carrying needed stock with ease of purchase. - THANK YOU "
“Thank you so much for your fantastic review! We're thrilled to hear that you found the bag you've been searching for! It’s great to know that our selection is helping you in such an important way, especially after your frustrations with other suppliers. Your health and well-being are our top priorities, and we’re excited to be your go-to source for your supplies. We appreciate your trust in us and can't wait to assist you with your rush order. Here’s to your health and finding everything you need with ease!”
"Wonderful and wii order again"
“Thank you so much for your amazing review! We're thrilled to hear that you found our products to be of great quality and at great prices. Your satisfaction means the world to us, and we can't wait to serve you again!”
"shipping cost too high for a one time purchase of $8,90."
“Thank you for your feedback! We're thrilled to hear you enjoyed your purchase! We understand that shipping costs can be a concern, especially for smaller items. We're always looking for ways to improve, so your input is invaluable. We truly appreciate your support and hope to serve you again soon!”
"Was a little difficult for me to work my way through the whole ordering process. But finally made it. Thank you."
“Thank you so much for your feedback! We're thrilled that you were able to complete your order, even if the process was a bit challenging. Your experience helps us find ways to improve, and we appreciate your patience. We're here to help if you have any questions in the future!”
"Takes too long to get anything,....I'm still waiting for my first order!!!"
“I understand how frustrating it can be to wait for an order, especially when you're looking forward to receiving your items. We strive to process orders as quickly as possible, but unexpected delays can occur. We see that the item you ordered is on backorder with no eta. We are in constant communication with the manufacturer to fulfill your order as soon as possible. If you have any further concerns feel free to reach out to our customer support team for updates. We're here to help ensure you get your order as soon as possible.”
"Had what I needed at a good price"
“Thank you so much for your fantastic review! We're thrilled to hear that you found exactly what you needed at a great price. Your satisfaction means the world to us, and we can't wait to serve you again soon!”
"I always get the correct order. Thanks."
“Thank you so much for taking the time to share your fantastic experience! We're thrilled to hear that you find our online order form easy to use and that you consistently receive the correct orders. Your satisfaction is our top priority, and it's wonderful to know we're hitting the mark!”
"Would not allow me to sign on as a guest when i could not get the password changed"
“I understand how frustrating it can be to encounter issues during the sign-in process, especially when you're trying to access your account. We're here to help. If you're still having trouble with the password reset or the guest sign-in option, please reach out to our customer support team at 866-316-0162 for assistance. We'll do our best to resolve the issue so you can get the access you need. Thank you for your feedback, as it helps us improve our services.”
"don't like this part of checking out. going to look elsewhere"
“Thank you for sharing your feedback with us! We're thrilled to hear you took the time to leave a review, even if the checkout process didn't meet your expectations. We always strive to improve and provide the best experience for our customers. Your advise is invaluable, and we hope to have the opportunity to serve you better in the future!”
"Way too long between order and shipping. No email as to when items are shipped; telephone contact promised today 8/19. When I see it I will believe. When you search on an order number, the customer should not have to copy the number down so he/she can enter it into the search field; your application should do that.
I will look for an alternative source next time. "
“I'm sorry to hear about your experience with our delivery process and the challenges you've faced with shipping information. We understand how frustrating it can be when you're waiting for your order and not receiving updates. Your feedback on our tracking system is valuable, and we are continually working to improve the user experience. We appreciate your patience and would like to assist you further in resolving any issues with your current order. Please reach out, and we can provide you with the information you need. Thank you for bringing this to our attention.”
"so far so good, haven't received the product yet."
“Thank you so much for your positive review! We're thrilled to hear you're excited about your order. As soon as you receive your product, we hope it meets all your expectations. Stay tuned, and if you have any questions in the meantime, we’re here to help!”
A rep from HealthProductsForYou, HPFYCustomerCare, has responded:
“Wow, thank you so much for this fantastic review! We're happy to hear that Yuvraj provided you with such exceptional service! His knowledge and professionalism truly set him apart, and we're lucky to have him on our team. Your kind words mean so much to us!”