"I can always depend on good prices and fast service"
"I am new to this so I have nothing to compare it too but so far it has been good."
“Thank you for your awesome review! We're so excited to hear that you're having a positive experience with our products. It's wonderful to know that you're finding what you need as you start your journey with us. If you have any questions or need further assistance, we're here for you every step of the way!”
"Was looking for a new bucket for wife's portable poddy."
“Thank you so much for your fantastic review! We're thrilled to hear you found the perfect bucket for your wife. It's wonderful to know we could help you discover what you were looking for! Your support means the world to us!”
"We are very pleased with our products and the overall prices however the shipping prices are too high.
Purchased one item then went back to make a different purchase and cancelled the second item due to the high shipping costs.
Can get free shipping from Amazon for similar product."
“Thank you for sharing your feedback. It's great to hear that you are pleased with our products and prices. We understand that shipping costs can be a concern, and we appreciate you highlighting this issue. We strive to offer competitive pricing and ensure our customers feel they are getting the best value. Your comments will be taken into consideration as we continue to evaluate our shipping options. If you have any further suggestions or need assistance, please feel free to reach out.”
"site was difficult to navigate. "
“Thank you so much for your feedback! We're thrilled to see that you rated us 5 stars! We're constantly working to improve our website, and your review is invaluable. If you have any specific suggestions for easier navigation, we’d love to hear them! Your experience matters to us!”
"I found what I was looking for."
“Wow! Thank you so much for your fantastic review! We're thrilled to hear that you found exactly what you were looking for. Your satisfaction means the world to us, and we can't wait to assist you again in the future!”
"I kept stumbling and and found it hard to correct myself"
“Thank you for sharing your experience with us. We understand that navigating our products can sometimes be challenging, and it’s important to us that our customers feel confident and comfortable. If you have specific areas where you encountered difficulties, we’d love to hear more so we can improve our resources or provide additional support. Your feedback is invaluable in helping us enhance our services.”
"I found what I needed, set up the AutoShip plan and checked out in less than 10 minutes. The slowest part was my entries. :/"
“Wow, thank you so much for your fantastic review! We're thrilled to hear that you found exactly what you needed and that setting up the Auto-Ship plan was a breeze for you! Your feedback truly brightens our day, and we're here to make your shopping experience as smooth as possible. If you ever need assistance or have more great feedback, feel free to reach out!”
"It would be nice to have an option during checkout that you can change quantity and see the pricing difference."
“Thank you so much for your valuable feedback! We appreciate your suggestion about the checkout process. It's great ideas like yours that help us improve. We’ll pass this along to our team for consideration. Happy shopping!”
"Looking forward to using a light Prosthetic. "
“Thank you for sharing your wonderful review! We're thrilled to hear that you're excited about your light prosthetic. It's always great to know our products are making a positive impact on your experience. We can't wait for you to start using it and hope it exceeds your expectations. Enjoy your journey ahead!”
"Just a typical order experience"
“Thank you so much for your fantastic review! We're thrilled to hear that you had a typical order experience. Your satisfaction means the world to us, and we can’t wait to serve you again!”
"Easy to earn rewards and find what I need "
“Thank you so much for your fantastic review! We're thrilled to hear that you find it easy to earn rewards and locate what you need. Your satisfaction means the world to us, and we can't wait to continue providing you with the best experience possible!”
"Easy to find and affordable for in between needed supplies! "
“Thank you so much for your amazing review! We're thrilled to hear that you found our medical supplies easy to locate and affordable. It's always our goal to provide customers like you with the best products and a seamless shopping experience. Your support means the world to us!”
"Very good, Your site was very easy to navigate.."
“Thank you so much for your fantastic review! We're thrilled to hear that you found our site easy to navigate and that we could be your go-to source. Your support means the world to us, and we're so excited to continue providing you with great products and an excellent shopping experience!”
"Try ordering on line wouldn’t let me put in my cc #. Then had problems while taking with rep."
“I'm sorry to hear that you had difficulties with the online ordering process and with our representative. It sounds frustrating, and I appreciate you bringing this to our attention. We strive to make the shopping experience as smooth as possible, and I'm sorry we fell short in your case. If you’re open to it, I’d recommend reaching out to our customer service team again for assistance or troubleshooting the issue with the payment. Your feedback is valuable to us, and we’re here to help resolve any ongoing concerns.”
A rep from HealthProductsForYou, HPFYCustomerCare, has responded:
“We sincerely appreciate your wonderful review. We are happy to learn that you think our service is quick and our costs are reasonable. We are incredibly grateful for your support and are eager to keep offering you first-rate goods and services. Continue to enjoy your time spent shopping with us!”