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Featured Review


Verified Helzberg Diamonds Shopper
Verified
5/5

2019-01-03

"Product was exactly what I was looking for for my wife the ring was beautiful and delivery was fast than what was first stated all in all it was a great buying experience for me"


Verified Helzberg Diamonds Shopper
Verified
5/5

2019-01-03

"The order went well and I received the item in time for Christmas. However, when I first placed the order it looked as if the delivery time would be Christmas Eve which gave me a lot of cause for concern since I had it sent to my job. I was glad it came earlier than that. My displeasure came from calling customer service to see if anything could be done with to get a faster shipping time and the representative was very short and did not seem to want to want to help much."


Verified Helzberg Diamonds Shopper
Verified
5/5

2019-01-03

"Customer service was great."


Verified Helzberg Diamonds Shopper
Verified
1/5

2019-01-03

"Terrible experience with online ordering. The cuff links I ordered for my fiancé for my wedding did not arrive in time. I was not informed that the maker closed between Christmas and New Years, which meant the arrival date I was given was not correct. The bracelet I ordered for my mother for my wedding was not even close to being the right item (ordered a rose gold bracelet with a “mom” pendant and a jade beaded bracelet was delivered)."


Verified Helzberg Diamonds Shopper
Verified
5/5

2019-01-02

"Easy to navigate and lots of merchandise to select from"


Verified Helzberg Diamonds Shopper
Verified
5/5

2019-01-02

"The pictures online aren't that great. I will never buy jewelry online again. The piece looked completely different than online once it arrived by UPS. I ended up taking the piece to the store 50 miles away and exchanged it for something else."


Verified Helzberg Diamonds Shopper
Verified
5/5

2019-01-02

"Excellent! Will definitely shop again."


Verified Helzberg Diamonds Shopper
Verified
5/5

2019-01-02

"earrings were perfect. ordered from a jewelry store and had to return every paired I ordered."


Verified Helzberg Diamonds Shopper
Verified
4/5

2019-01-02

"Order was not ready when I arrived. I had to tell associate about online order who then printed the order and filled it. Seems like online ordering is an afterthought."


Verified Helzberg Diamonds Shopper
Verified
5/5

2019-01-02

"It was a last-minute decision to make these final gift purchases and buying from the website was quick and easy. I was looking for quality jewelry at low cost for stocking stuffers and found exactly what I was looking for."


Verified Helzberg Diamonds Shopper
Verified
5/5

2019-01-02

"Overall good experience. That being said, the necklace chain was not the same as in the online photo, and the chain arrived in a knot which was difficult to untie."


Verified Helzberg Diamonds Shopper
Verified
4/5

2019-01-02

"I’m satisfied with the service I received."


Verified Helzberg Diamonds Shopper
Verified
4/5

2019-01-02

"not the best. average display"


Verified Helzberg Diamonds Shopper
Verified
3/5

2019-01-02

"I’m still waiting on one of the items I ordered"


Verified Helzberg Diamonds Shopper
Verified
1/5

2019-01-02

"My concern is I apod for Express shipping and switched the shipping address because I was not going to be home and one of the packages still arrived at my home thankfully no one took it. But this was upsetting."