"I want a credit on my charge. I never received the mirror. Your carrier had us waiting all day. No show. Called them at 5:30 pm and they said the person scheduling delivery should not have. It was crushed. I want to cancel this order that I never received. Order # H1158957 Called your customer service and got voice mail!!! REALLY!!!!!
UPDATE- Spencer from HomeClick called me. He was more than helpful. The company wanted to make it right. They will notify their shipping company that they do not tolerate this level of customer service. HomeClick is refunding my money and giving me a GENEROUS giftcard. I am changing all my ratings to positive scores. Thank You."
"I recently finished my basement and was looking for a free-standing bar. I found a 50% off sale at HomeClick and ordered a bar from them without having dealt with them before. It arrived in perfect condition and was actually better quality than I expected for the price I paid. The bar was delivered within an acceptable time-frame with only a slight delay. I would use HomeClick again in the future and highly recommend them to others!"
"I ordered a Vigo Shower enclosure right after Superstorm Sandy hit in NJ. Of course I didnt know NJ was where Homeclick and Vigo were based but no matter. They did an AWESOME job of getting it to me. I highly recommend them for value, customer service and timely shipping (under the circumstances) as well as working under pressure to satisfy the customer. Special kudos to James for great service!"
"Easy to work with, intuitive search and structure, and thorough product descriptions along with helpful comparisons. "
"Pleasant find of an on-line seller previously not known. Product selection impressive, purchase and check-out painless and easy and customer service pleasant and helpful. "
"The Bassett miror was quite nice, but arrived damaged. One of the glass sides had come loose in the box, and damaged some of the black paint. I was able to reapply it to the with "liquid nails" and repaint the damaged areas. Perhaps it should be packaged more securely, as it is an expensive product. "
"The web site is fine but the shipping charges are way too high - I won't be ordering from this site again. Also it took over 3 weeks to receive the single item I ordered (which was listed as 'in stock' the day I ordered it). When I emailed about the crazy shipping charges I only received an automated response. Clearly their shipping charges being so high area part of their business plan - LAME."
"Terrible. I ordered online and never received any confirmation or shipping notice. Two weeks later I had nothing, I thought I must not have ordered correctly. I ordered through another supplier and had the item in two days from them. Homeclick's item arrived 3 weeks later. Since I no longer needed it I returned it. THere were no instruction on the packing slip. No one answers their phones or returns your calls. I sent it to the address on the packing slip. 3 months later homeclick claims I did not return it despite having proof of delivery from UPS. The catch...UPS Proof of Delivery does not include a street address required by the credit card company for my credit. I was screwed by Homeclick."
"Item was exactly as advertised. The delivery was even faster than I expected which was great. I couldn't be any happier. Thank you."
" we received our order today. Although it said in your ad that it would come fully assembled, it came in parts. But, it was easily assembled and looks nice in our living room. I am looking show off my china in the cabinet.
As for the shipping, we were surprised that it took a month for the order to arrive, and then there was a knock at the door and when we opened it, the large package was lying in the hallway and the delivery person had disappeared. I assumed we would have had to sign for this precious package."
"My purchase went very well and I will use HomeClick in the future."
"Great service, warm customer representative and very speedy resolution to any questions, issues and concerns. Great to do business with."
"I looked everywhere for the ceiling fan and light connmbination that I wanted at a good price. homeclick had it. The website was easy to use, great to search and easy to purchase. Shipping was reasonably fast. No problems at all."
"I am very happy with my expierence with HomeClick. My item was delivered as promised. Since I have never ordered this type of item before I was concerned about finding the correct style I needed. HomeClick's describtion of the needed item made it clear I was ordering the correct item needed."
"The mirrored cabinet fit perfectly and is exactly what was needed. I was surprised and disappointed that the edge of the mirror had already started to lose its mirrored/ silver finish and had discolored to a gray- black on the edge on the same side as the hinges. I decided to keep it as it is such a hassle to return such a large item. It was not my impression that this merchandise was second quality as this is Nutone."