"Awfull already and I hope its just one time and a mistake from your company, I payed for one day shipping and I needed the product and I was leaving in 3 days ,but later they sent me a message that said it will be shipped in a month!!! I hope to get to a result here....."
"The product was what I wanted and was a good price. However, the product was back ordered and the two week delay I was told to expect was twice that. They billed my credit card when the order was placed rather than when the order was filled."
"They call themselves Home Perfect. Pretty much right on. Our experience was perfect. The folks who answered the phone were polite, had the information we needed immediately and even offered a bit of useful additional information that we were able to use. On-line ordering was quick and simple. Our faucet arrived the next day, even faster than expected. Home Perfect could not have been better."
"Very good! Quick shipping, great products at great prices!"
"I had a great experience with Home Perfect I purchased an Elkay faucet and saved over $300.00 on a best price from local plumbing suppliers and Amazon. I phoned my order in on Tuesday afternoon and received in on Friday morning. Order confirmation and delivery information were sent promptly.
Thanks Christy. ****@****"
"Eleven days after ordering I found out after30 minutes on the phone that it hadn't even shipped!!! Loud music (really!!) only at customer service..4 calls, no answer. I can't even cancel my order! Worst on-line experience ever!!"
"we had a very good experience buying a Blanco Silgranite sink. The sink arrived promptly."
"The purchasing decidion was made after a couple of days on line searching, comparing and decision making. I finally selected TOTO Washlet due to my recent stay at Taipei W Hotel where they had TOTO Washlet installed. I liked its design, functionalities, comfortness etc. The Home Perfect's offer was very attractive, at least 10% lower than Amazon, and offered free shipping and no sales tax, so I made my first on-line purchase through Home Perfect. The order process was fairly smooth, and I received the S300 a week later. The installation took me about an hour, and now I am enjoying the Washlet everyday. "
"Excellent store with great prices and fast accurate shipping. I highly recommend this site."
"Disappointing. I ordered fixtures for our bathroom, and submitted an online request to see if they were in stock, but never got a response. I went ahead and ordered anyway, since the price was right and I was in a hurry to install. I received an e-mail that my order was cleared for shipment, but then 2 days later I got another e-mail saying one item was backordered for 2-3 weeks. I tried to call to cancel the order, but got disconnected once, then left a voicemail which was never returned. I was eventually able to get my order cancelled via e-mail, and the representative was polite and did not give me any hassle. All in all would have been much easier if they simply knew what was in stock!"
"I have redone 4 bathrooms & 1 kitchen & have purchased a lot of products on line and mostly through Home Perfect. Their prices are among the lowest, their selection is very broad & their service has been great. They consistently process the order the same day I place it, and because their warehouse is nearby, the order has been consistently delivered the very next day-- at no delivery charge at all.
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" I ordered a sink, faucet & soap dispenser for my new kitchen. Sink & faucet came within a week, soap dispenser was back ordered, but came about a week later. I saved about $200.00 including tax & shipping. Everything was well packed & in perfect condition. I would highly recommend these guys, great prices & service."
"My purchase from Home Perfect was perfect. My transaction was easy, quick, and speedy. I was very pleased with my purchase and the quick shipping."
"I ordered from home perfect because they had the best price for the item I wanted. I was disappointed after I completed the order process because I received an email that the order would be delayed at least 2-3 weeks. There was no mention during the ordering process that the item was not in stock.
I just received the item and it was as described and the delivery by Federal Express only took 2 days. I guess the lower price was worth the wait."
"I have placed two orders with Home Perfect.The first order was for 4 faucets. Three out of the four arrived with a couple of days, packaged beautifully; the fourth faucet is on back order. My bigger gripe is with my second order, which was for two shower faucets. My credit card was billed right away but the items are on 4-5 weeks back order. I find this not acceptable. This is for a building project and the builder needs the faucets sooner. I have attempted to call customer service and reach a very annoying, static-filled music presentation. On my first call I waited about 15 minutes; the second time I did not have the patience. I left a voice mail message on the general customer service mailbox several days ago and did not receive a reply. The prices on the site are wonderful, but if they cannot follow up with reasonable delivery timeframes, then the customer is being deceived. "