"We are very happy with the living room table that we ordered. The quality is very good and was easy to assemble. We would order from Homelement again."
"I had a very good experience with Homelement.com. I received a very beautiful furniture for the best price i could find. The shipping was super fast and no dents or scratches. It was also very easy to set up the furniture. I cant express how much i love this furniture. Thank you so much Homelement.com. I will definitely make more business with you. "
"It was a pleasure to do business with Homelement. My order was place completly online, no phone calls or customer service intervention necessary. They advised me by e-mail of the receipt of the order, sent notification when it shipped, and followed through with an e-mail acknowledging that I did in fact get the delivery. The product was exactly as it had appeared in the picture and was not damaged in any way. It looks beautiful and I am very happy."
"Great service. Prompt e-mails and prompt delivery. Everything as advertised. No problems at all."
"After the order was placed the product (G018 Dining Table - Wenge) came in time and in proper conditions.
Was easy to install.
Needed to widen two holes to better assemble the table."
"My order was from 3 different manufacturers. I received my orders all separately, but that is not the issue. The 3rd part of my order was postponed and no one from the company informed mi about that. I had to call 8 times to Homelement to keep up with the order. Tried to change the delivery address, they promised to make it up, however after staying a long day at home on the date of the delivery, I finally found out that the nightstands were delivered to the wrong address. By the way my order was placed July 13, and I got the furniture mid September. And never ever got an email form them to inform me about the delay.
Regarding the second part of the order, they sent me a wrong tracking number. When i tried to find out why doesn't the delivery company recognize my order number, it turned out that they have sent me a different freight forwarder's form with my order number on it.
VERY DISAPPOINTED with the way they do the business. The whole process and customer service is 0!!!!!"
"My experience with Homelement was wonderful. Not only was the order processed in a timely manner, the representatives went above and beyond to make sure that I received my couch on my moving day. Though they could not officially guarantee a delivery time, the representative called the fulfillment AND shipping company to estimate times lines and try and push my order through quickly. I don't know many other companies that will deliver a couch in under a week. In addition, the driver/delivery man who delivered the couch was actually on time! He also volunteered time out of his schedule to help me get the couch off of the curb (normally a $75 fee). What an exceptional company that goes above and beyond for their customers!
The couch came undamaged and looks wonderful in my studio apartment. It was super easy to put together, too."
"Quality furniture at a reasonable price. I would order from them again."
"I purchased a dining set from Homelement. I was searching for a particular table, and there were several other retailers offering the same product. However, Homelement had the product at the most affordable price. I queried the web for any coupons, and made my purchase online. Within a day, I had notification of the order. The product was shipped and arrived within two weeks. This may seem like a little bit of time, but it was mainly due to the scheduling conflicts with the local freight company handling my delivery.
Overall, I would recommend Homelement for such purchases. Online furniture retailers can be quite shady, and many websites out there are scams. Homelement is not one of those."
"Homelement is a wonderful company to work with! Our purchase was so easy and shipment was super fast! We liked our first server so much that we ordered two more! Awesome quality and the best price we could find! "
"This website was very easy to navigate and had furniture in stock that was unique, unavailable in most local stores and with unbeatable prices. I even got free shipping on my purchase. The shipping method itself was the only downside. The bedroom set that I ordered was "dropped off" in my parking lot space and we spent almost 5 hours unpacking it and trying to haul the furniture items inside. It's probably worth it for the discount you get, but it's just something you really have to be aware of and prepared to deal with. Overall, a good experience."
"The dresser, nightstand and TV stand were in perfect condition. They were all securely wrapped and boxed. The glossy, white furniture looks absolutely stunning in my daughter's bedroom.
We love it! "
"I ordered Chorus 4-Pc Dining Set and Polaris Sleeper Sofa - Rainbow Dark Beige - Istikbal through Homelement in July,2012. The whole procedure went very smoothly. we got our ordering products within a week as free delivery (over$1000 ordering). The products were in very good shape and they are very good quality. We love them very much."
"It was extremely easy to order online with Homelement. I had one question which when I called customer service they were able to answer promptly. I would definitely order with them in the future. My bedroom set was delivered quite quickly and in perfect condition."
"Great furniture. I wish someone had told us of the delivery being left at the front of the house so we could have paid to have it set up and boxes removed. The company price was 50$ cheaper than a store in fullerton,CA but they would have set it up so my mistake. Love the furniture for the price. One of the center pole stands was broken so I had to put a screw in it to keep it together. Touch up would be nice to have."