"Impact had the replacement CMOS battery for a Dell 300M ultra-portable laptop. They were the only ones who had a new one and their price was also the lowest. Delivery was prompt, although delayed somewhat due to incorrect address which I would have caught if I had reviewed the confirmation as I was supposed to. Excellent customer service and fast to answer the phone. I highly recommend them."

"This is the second experience I have had with Impact Computers in acquiring parts for my Dell Inspiron 8000. The Experience was excellent in terms of Customer Service, tech assistance, price and delivery. Could not have been better."

"I had no problems with this company. The order was shipped and received promptly and the product has performed to expectations. I would order from this company again."

"My experience with Impact Computer was excellent. I found the pieces that seeks to a price but low that the manufacturer. The pieces arrived at my home quickly, do not there was delay neither problems. Also, they deliver around the world, that is a great advantage for the people that do not live in EU. I recommend it. "

"Great experience! Fast service, great price, detailed descriptions of products on thier website. I couldn't be happier."

"Great seller, quick and easy purchase. I am lucky and glad that Impact Computers carried my hard/rare Dell product (power switch) The price is excellent and shipment was quick. Seller also accepts PayPal which is a big bonus in my eyes. I am definately going to be a repeat customer. 5 out of 5 stars."

"Ordered an item listed on the website -- a power cord for a scanner. They called and said the cord was not manufactured any longer but could substitute a refurbished one, so I agreed to purchase that one. When it came, I called them (no toll-free number) and said it didn't fit the machine. They said to send it back and had no substitute to offer. Then I was informed that I would not be refunded the shipping charges either direction -- the original ones or the charge I incurred in sending it back! They said this policy was listed on their website, even though they admitted they had sent me the wrong part. "

"My experience with ImpactComputers.com was very good. I had some presales questions that were answered quickly and accurately. My order was a replacement high-end LCD screen for a Dell XPS notebook, which is a custom order item. Impact Computer's price was less than half of getting it new from Dell and about 15% cheaper than other online retailers. After the order I was kept informed of the status and received the product in less than 1 week. The LCD was packed well and worked well. I was very pleased with my transaction with Impact Computers. I don't typically take a chance with a relatively unknown internet computer sales company, but the situation warranted it and fortunately everything worked out well."

"What a scam of a company. I ordered a video card from them that was priced less than anywhere else on the web. 2 hours after I order I get a cancellation e-mail saying they have been trying to locate my product but it is out of stock with no arrival date. It was a stock e-mail that didnt apply to my order. It was intended for an order that has been in process for a while.

I asked to keep the order active for 30 days (site say you can request it) and I was told no. The customer service guy, Fabian, was about as not helpful as anyone I have ever dealt with and rude.

A week later the product is still on their site listed as in-stock. Coincidence it is at a higher price? When I chatted with a rep he told me it still wasnt in stock an their inventory system is not real-time. What about a week-time inventory system?

Terribly run company. Dont bother. Roll of the dice if you will even get your product."

"Very satisfied with the fast and convient service. The price was great and the part came in excellent condition. Would highy recommend this seller to others!"

"Dealing with Impact Computers & Electronics has been a very possitive experience. They had the part I was looking for and after ordering it was sent an email conformation with shipping date and price, followed by another email confirming the shipping. Part arrived when expected."

"Ordered hard drive from England through an execellent internet site. Confirmation of order followed immediately. Drive followed within two weeks and worked as expected. This is a professional company - end of story."

"Excelent web site, I found quickly what I was looking for and very easy to order, immediate confirmation for my order, and constant e-Mail updates about shipping and expedit shipping even for an international order."

"This is the 2nd time I've needed parts for my Vaio laptop and once again Impact computers came through with fast service, great shipping and reasonable prices. I'll definately be using them again when something else drops off my laptop."

"Finding a reliable vendor is not as easy as most assume. OOS's, backordered, etc. without keeping customer "in the loop" is important. Also, availabilty is the key! Impact has earned the statis of of being a repituable company, instock, and delivers! We're very pleased."