"I bought 3 computers already with PC Infinity and never had problems.
Good :
Prices.
The flexibility to build your own computer is great.
Delivery time.
Bad :
The tracking process is not good.
Could have an option to print the configurations created in the website.
Could have pictures of the computer cases.
"
"I've waited to post until I was absolutely sure and now I'm sure. Great product, great price and quality customer service. I will definitely purchase again and I have recommended this company to many others."
"Best prices I have found on the net. A repeat customer from 2 yrs ago. Keep up the good work."
"I am very happy with these folks. The price was great and shipping & turnaround were quick. I got a couple of components from other places and - for a very reasonable fee - they installed these items when they built my custom system. I had my computer from them within a few days from UPS Tracking showing that my other components had been _sent_ to them.
About two months ago, the power supply went out: no problem. They OK'd me installing it myself and I had my replacement power supply before I had my USPS delivery confirmation that Infinity had recieved the bad supply.
Good folks, these."
"Very helpful in ordering, sales person (Dima) took order by phone as I couldn't use cc over net. Product priced well and arrived timely. Sound did not work. Purchased "SC" sound board but what came appeared to be on-mother-board, not same as listed, and no driver installed. Wasted time trying to find drivers - called technical support but they never called back. Eventually found driver with motherboard software - could have used that information ahead of time, or more appropriately, drivers should be installed when hardware is installed - otherwise the unit is not fully tested prior to shipping. Other than that, unit is working fine."
"They provided fast service and products were as advertised. I will definitely do business with them again."
"Pricing ok, but shipping slow and not customer friendly for tracking."
"Dima is a great help and infinity had good products for the value. Have purchased many items from then over the past few years."
"very good price. immediate shipping and good communications"
"Great price quick shipment. Great Warranty. I bought this hard drive on Ebay and they had the best price I emailed them to get tracking information and they were very quick to respond with the inforamtion I asked for. I browsed through there inventory on Ebay and will be back for more. "
"Have purchased from this company for the last 2 years. Generally, all goes well, but sometimes there are a few glitches."
"Dima is an outstanding person to order parts from and I received this invioce in only 6 days.
GREAT JOB DIMA!"
"Infinity Systems Plus:
Accidents happen. My PC came DOA. I am a qualified PC tech with about 5 years experience. I did some basic troubleshooting on this PC. I was not able to resolve the issue. I called tech support. They recommened 2 additional troubleshooting ideas I had never heard of that were a great idea. It was a shame that great idea did not correct the issue. I was then transfered to a manager that understood the issue and offered to pay for the return shipping back to his location. Even though I recieved a DOA, I believe that it was a honest mistake and soon I will recieve a fully function system. I have worked tech support help desks as a tech and manager. Customers always complain but never praise. The Infinity tech support sold me on a repeat purchase, by their expertise and quick response.
Thank-you:
Matt Wenzel "
"Yeah, well I ordered a heatsink about a month ago, still hasnt come in yet. I know snail mail is bad, but not this bad. I want to cancel this order, and they wont let me cause they claimed it shipped with no tracking number and when i called twice, and they said they would respond, its been about a week since that as well."
"Dima
Was real helpful win I call in a order.Tech subport has benn very good. returns are solw at
times."