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Product & services pricing
4.22/5
Chance of future purchase:
4.08/5
Shipping & packaging:
3.77/5
Customer service:
3.81/5
Return/Replacement policy:
3.63/5

Verified
5/5

2015-05-30

"Great part at a good price

"


Verified
1/5

2015-05-30

"These grip were terrible. Though they fit and hooked up as needed, the throttle sticks and the bike with these grip would be extreamly unsafe.
So the shipping was good, the quality should be looked at before you offer the product.
"

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Rep reply posted 2015-06-01
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-05-30

"Easy and great services, thanks"


Verified
5/5

2015-05-30

"Outstanding customer service!"


Verified
5/5

2015-05-30

"parts fit perfect help from service person was awsome. parts were priced right didnt break the bank"


Verified
4/5

2015-05-30

"Got order just fine but did not reset order cought it 15 hrs later when I saw the email pushed 2 intertubes and must have not reset tried to add to same order but could not you wanted 8$ shipping for 14$ part order had not shipped would be nice if check out would flag the mistake so you could get your full order"


Verified
5/5

2015-05-29

"Delivery was very quick and I got my tire on before the weekend. I will definitely order again from J & P!"


Verified
5/5

2015-05-29

"Decent prices and quick shipping!"


Verified
5/5

2015-05-29

"Everything went smooth from the order to the arrival. Price was very reasonable."


Verified
5/5

2015-05-29

"All the parts I ordered came within two days. I had no problems with figment and will continue to order parts from J&P! Thanks gang!!!"


Verified
5/5

2015-05-29

"All items landed as described,delivery was fast, with no problems,will use j&p cycles again."


Verified
5/5

2015-05-29

"Fast delivery! Thank you!"


Verified
5/5

2015-05-29

"I am always happy with J&P services"


Verified
3/5

2015-05-29

"The e-mailed receipt I received did not match the amount the website claimed I was paying. Had to call to confirm the lower price. No tracking information was given to me so I had to call in again after a week to find out when the part would arrive. The issue with the poor fit of the part is not really the seller's fault. Catalog should read, "ALMOST fits Road King!""


Rep reply posted 2015-06-01
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-05-29

"Good service product exactly as advertised great price"