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Product & services pricing
4.21/5
Chance of future purchase:
4.06/5
Shipping & packaging:
3.75/5
Customer service:
3.78/5
Return/Replacement policy:
3.60/5

Verified
5/5

2015-05-20

"Did a good job got my parts fast."


Verified
5/5

2015-05-20

"Everything about my purchase was good easy to find right part right price good all around experience."


Verified
5/5

2015-05-20

"Fast and easy way to shop, got my order in 7 days, and I live in Denmark, I will most certainly shop at J P again ????????????????????"


Verified
5/5

2015-05-20

"good price fast shipping!!!!!!!!!!"


Verified
5/5

2015-05-20

"You guys are awesome, my order was correct and fast.Thanks J&P YOU ROCK !!!!"


Verified
4/5

2015-05-20

"Just felt that customer service was trying to sell more then what I wanted"


Verified
4/5

2015-05-20

"Took entirely too long to ship product. They should drop ship from the manufacturer"

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
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Verified
5/5

2015-05-20

"Order was processed and shipped quickly! !"


Verified
5/5

2015-05-20

"parts are always correct and on time very pleased with our service I have been using them for years I have a small motorcycle repair shop my customers are always pleased with the speed and quality of parts"


Verified
5/5

2015-05-20

"Items arrived on time and undamaged "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2015-05-20

"My only issue was the picture on-line showed two items and the description was plural so I thought I was buying two but when I only got one piece in the box I called and talked with the customer service person who was understanding and said she would talk to the marketing folks to correct this issue."


Verified
4/5

2015-05-20

"The way the items were grouped together in the photo it made it look like it was a kit with the 2 that are needed. Next time I will read thoroughly before ordering. So I had to pay another 8 bucks for shipping again, not to happy about that."


Verified
5/5

2015-05-20

"Exactly what I ordered and fast "


Verified
5/5

2015-05-20

"Fast shipping great prices"


Verified
5/5

2015-05-20

"I am very happy with my purchase"