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Product & services pricing
4.21/5
Chance of future purchase:
4.06/5
Shipping & packaging:
3.75/5
Customer service:
3.78/5
Return/Replacement policy:
3.60/5

Verified
1/5

2015-05-20

"At this point i still have not received the item purchased?"


Rep reply posted 2015-05-21
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-05-20

"Fast shipping times and very easy to work with customer service. "


Verified
5/5

2015-05-20

"J&P Cycles has always been the right choice for me.
Having always getting my orders right on and prompt delivery
"


Verified
5/5

2015-05-20

"super fast free delivery!"


Verified
2/5

2015-05-20

"I use their sizing guide but helmet was too small sit way high on the head. Big and dorky looking."


Rep reply posted 2015-05-21
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-05-20

"Ordered Vince&Hines pipes for the FatBoy, and lobe them. Shipping was fast, and the product was received in perfect condition. Price was spot on. Will be making other orders from J&P."


Verified
2/5

2015-05-20

"Received the seat thumbscrew on May 11, 2015. Was disappointed on the diameter size.
Since none of your thumbscrew listings had no diameter size it was really hard to choice the one I wanted.
Your item #820-241 (which I ordered and received) was about 1/2"-3/4" and I was looking for an 1" diameter screw.
Hope you get a better description from your suppliers.
"


Rep reply posted 2015-05-21
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.

Once again, thank you for filling out our survey and we look forward to doing business with you in the future.

If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”


Verified
5/5

2015-05-20

"Perfect match. Great price! "


Verified
5/5

2015-05-20

"Very fast shipping product was just as described my new exhaust looks and sounds great"


Verified
5/5

2015-05-20

"First class products and company, will be using them much more in the future.
"


Verified
5/5

2015-05-20

"Great as always, nothing more to say"


Verified
5/5

2015-05-20

"Everytime I order some from JP cycles I'm very happy with them. My order is always on time n the right one. Thank you"


Verified
5/5

2015-05-20

"received order at work put on bike before I left."


Verified
5/5

2015-05-20

"Awesome service delivered as promised on time"


Verified
5/5

2015-05-20

"I ordered some replacement chrome for my Dyna. The process was fairly easy as I was able to compare similar products made by different manufacturers. Shipping was timely and I received everything I ordered in one box."