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Product & services pricing
4.21/5
Chance of future purchase:
4.06/5
Shipping & packaging:
3.75/5
Customer service:
3.78/5
Return/Replacement policy:
3.60/5

Verified
5/5

2015-05-20

" I ordered my tire on a Saturday and received it Tuesday. It is now on my bike and I am ready for Memorial day weekend, thanks J&P Cycles."


Verified
5/5

2015-05-20

"very satisfied, could use a little help with the how to when it comes to installing these parts. hints and tips."


Verified
5/5

2015-05-20

"arrived on time and fits perfect!! ty"


Verified
5/5

2015-05-20

"Had an issue with what was thought to be a double order had to deal with customer service which usually means a headache but to my surprise it was unusually easy and dealt with within minutes awesome parts as always and great customer service!! Fivestars all around "


Verified
3/5

2015-05-20

"Still havent tried tires.but they look great for the price .gettint them shipped was kind of a hassle and didnt tell me it was going to be on back order
"


Verified
5/5

2015-05-20

"Fantastic and fast service. Couldn't be happier with the service I received."


Verified
5/5

2015-05-20

"It was a very positive experience, will shop there again..
"


Verified
5/5

2015-05-19

"I ordered parts From J&P cycles and Amazon ,J&P CAME TO ME IN HAWAII in two day Amazon took over a week and a half. Great service "


Verified
2/5

2015-05-19

"After calling J& Cycles to get the correct tube for my bike (since it wasn't listed by the tire size really?) and was sent a tube with a rubber valve stem. I don't know about you, but to me rubber valve stems are dangerous on a motorcycle and should be used for bicycles ONLY. I sent the tube back...where is my refund???"


Rep reply posted 2015-05-20
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your return if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-05-19

"Part came quick and were exactly what I needed. "


Verified
5/5

2015-05-19

"Pipes look nice and easy to install."


Verified
5/5

2015-05-19

"fastest delivery I've ever seen."


Verified
1/5

2015-05-19

"Had to wait 9 days before being notified they didn't have item in stock and wouldn't have it in a timely manner. Refunded my money after 2 days and now still waiting for it to be our back in my account.."


Verified
5/5

2015-05-19

"Very pleased with the service and quality of products."


Verified
5/5

2015-05-19

"Great products. Fast delivery.... I'm happy."