"Took entirely too long to ship product. They should drop ship from the manufacturer"
"Order was processed and shipped quickly! !"
"parts are always correct and on time very pleased with our service I have been using them for years I have a small motorcycle repair shop my customers are always pleased with the speed and quality of parts"
"Items arrived on time and undamaged "
"My only issue was the picture on-line showed two items and the description was plural so I thought I was buying two but when I only got one piece in the box I called and talked with the customer service person who was understanding and said she would talk to the marketing folks to correct this issue."
"The way the items were grouped together in the photo it made it look like it was a kit with the 2 that are needed. Next time I will read thoroughly before ordering. So I had to pay another 8 bucks for shipping again, not to happy about that."
"Exactly what I ordered and fast "
"Fast shipping great prices"
"I am very happy with my purchase"
"At this point i still have not received the item purchased?"
"Fast shipping times and very easy to work with customer service. "
"J&P Cycles has always been the right choice for me.
Having always getting my orders right on and prompt delivery"
"super fast free delivery!"
"I use their sizing guide but helmet was too small sit way high on the head. Big and dorky looking."
“Thank you for taking the time to provide feedback regarding our products and service. If you feel the product may be defective or incorrect and you have not already returned your item, we offer a 120 day satisfaction guarantee return policy . You may view the details of our returns process here: http://www.jpcycles.com/returns. Once again, thank you for filling out our survey and we look forward to doing business with you in the future. If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”
"Ordered Vince&Hines pipes for the FatBoy, and lobe them. Shipping was fast, and the product was received in perfect condition. Price was spot on. Will be making other orders from J&P."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for your feedback. We will be happy to provide more insight on your purchase if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”