"Received the seat thumbscrew on May 11, 2015. Was disappointed on the diameter size.
Since none of your thumbscrew listings had no diameter size it was really hard to choice the one I wanted.
Your item #820-241 (which I ordered and received) was about 1/2"-3/4" and I was looking for an 1" diameter screw.
Hope you get a better description from your suppliers.
"
"Perfect match. Great price! "
"Very fast shipping product was just as described my new exhaust looks and sounds great"
"First class products and company, will be using them much more in the future.
"
"Great as always, nothing more to say"
"Everytime I order some from JP cycles I'm very happy with them. My order is always on time n the right one. Thank you"
"received order at work put on bike before I left."
"Awesome service delivered as promised on time"
"I ordered some replacement chrome for my Dyna. The process was fairly easy as I was able to compare similar products made by different manufacturers. Shipping was timely and I received everything I ordered in one box."
" I ordered my tire on a Saturday and received it Tuesday. It is now on my bike and I am ready for Memorial day weekend, thanks J&P Cycles."
"very satisfied, could use a little help with the how to when it comes to installing these parts. hints and tips."
"arrived on time and fits perfect!! ty"
"Had an issue with what was thought to be a double order had to deal with customer service which usually means a headache but to my surprise it was unusually easy and dealt with within minutes awesome parts as always and great customer service!! Fivestars all around "
"Still havent tried tires.but they look great for the price .gettint them shipped was kind of a hassle and didnt tell me it was going to be on back order
"
"Fantastic and fast service. Couldn't be happier with the service I received."
A rep from J&P Cycles, JP Cycles, has responded:
“Thank you for taking the time to provide feedback regarding our products and services. It takes customer feedback to ensure we are maintaining the high levels of customer service and merchandise that J&P Cycles is known for. As a valued customer, it is this interaction that helps us to provide the world class customer service that J&P Cycles customers have come to expect.
Once again, thank you for filling out our survey and we look forward to doing business with you in the future.
If we can provide any assistance to you, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747.”