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Product & services pricing
4.25/5
Chance of future purchase:
4.14/5
Shipping & packaging:
3.85/5
Customer service:
3.96/5
Return/Replacement policy:
3.80/5

Verified
5/5

2015-05-20

"It was a very positive experience, will shop there again..
"


Verified
5/5

2015-05-19

"I ordered parts From J&P cycles and Amazon ,J&P CAME TO ME IN HAWAII in two day Amazon took over a week and a half. Great service "


Verified
2/5

2015-05-19

"After calling J& Cycles to get the correct tube for my bike (since it wasn't listed by the tire size really?) and was sent a tube with a rubber valve stem. I don't know about you, but to me rubber valve stems are dangerous on a motorcycle and should be used for bicycles ONLY. I sent the tube back...where is my refund???"


Rep reply posted 2015-05-20
A rep from J&P Cycles, JP Cycles, has responded:

“Thank you for your feedback. We will be happy to provide more insight on your return if you are unable to retrieve the information needed on our web site at www.jpcycles.com and clicking on “Order Status” on the top right-hand corner. If you need further assistance or require more detailed answers, please do not hesitate to contact us either by emailing us at customerservice@jpcycles.com or calling at 800-338-1747. Once again, thank you for filling out our survey and we look forward to doing business with you in the future.”


Verified
5/5

2015-05-19

"Part came quick and were exactly what I needed. "


Verified
5/5

2015-05-19

"Pipes look nice and easy to install."


Verified
5/5

2015-05-19

"fastest delivery I've ever seen."


Verified
1/5

2015-05-19

"Had to wait 9 days before being notified they didn't have item in stock and wouldn't have it in a timely manner. Refunded my money after 2 days and now still waiting for it to be our back in my account.."


Verified
5/5

2015-05-19

"Very pleased with the service and quality of products."


Verified
5/5

2015-05-19

"Great products. Fast delivery.... I'm happy."


Verified
3/5

2015-05-19

"I ordered a passenger seat that didn't fit so I returned it and they said upon its return they would send out the corrected order. I have not received any emails or confirmations of the return or the re shipping of the corrected order in aver a week. Lack of communication. "


Verified
5/5

2015-05-19

"I ordered a flame stitched predator seat for my 96 Heritage, it arrived in Nth Queensland . Australia, in 11 days, exactly what I ordered, looks every bit of what I expected, great service J&P Cycles."


Verified
5/5

2015-05-19

"everything was just perfect. "


Verified
5/5

2015-05-19

"I got my purchase in great time. Every things was just what I ordered. "


Verified
5/5

2015-05-19

"Great product and price. Fast delivery"


Verified
5/5

2015-05-19

"very quick delivery!!! prompt and courteous service!! keep us well informed..via e-mail.. Love the products!!!!!"